Hana Mansour
Hilliard,OH
Summary
Energetic and friendly, with passion for customer service and creating memorable experiences. Possesses foundational understanding of safety protocols and effective crowd management, coupled with strong communication skills. Committed to ensuring fun and enjoyable environment for all guests.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Attractions Attendant
Scene 75
Dublin, OH
12.2024 - 06.2025
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Monitored crowd levels at attractions, adjusting ride capacity when necessary to optimize efficiency.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Ensured high cleanliness standards by maintaining the attractions area, resulting in improved guest satisfaction.
- Utilized strong communication skills while working cohesively with management to address any operational challenges or concerns promptly.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
School Help Center Volunteer
Columbus Metropolitan Library
Dublin, OH
08.2024 - 01.2025
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Education
Bachelor - Chemistry
Capital University
Columbus, OHHigh School Diploma -
Hilliard Davidson High School
Hilliard, OH05-2025
Skills
- Data entry
- Advanced computer skills
- Customer assistance
- Cash handling proficiency
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Active listening
- Attention to detail
- Customer service
- Foreign language fluency
- Teamwork and collaboration
- Time management
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
Driving License
Academic Award
Accomplishments
Early Graduation
Timeline
Attractions Attendant
Scene 75
12.2024 - 06.2025
School Help Center Volunteer
Columbus Metropolitan Library
08.2024 - 01.2025
Bachelor - Chemistry
Capital University
High School Diploma -
Hilliard Davidson High School