Elizabeth Soumaya
Barberton,OH
Summary
Results-driven professional with experience in banking, retail, and client service. Skilled in cash management, POS systems, and issue resolution. Committed to delivering accurate support and enhancing customer experiences through effective service and teamwork.
Overview
35
35
years of professional experience
Work History
Cashier
Acme Fresh Market
Akron, Ohio
08.2025 - 11.2025
- Provided friendly customer service at Acme Fresh Market checkout, contributing to a positive shopping experience.
- Managed grocery checkout transactions, ensuring accurate pricing and efficient service.
- Handled cash, credit, and debit payments while maintaining accuracy to enhance customer trust.
- Reconciled cash drawer and verified change during shift close-out.
Owner
Liz' Craft Corner
Barberton, Ohio
09.2016 - 12.2021
- Marketed handmade products at local events. through social media channels and local markets.
- Created seasonal merchandising strategies to enhance retail presentation and drive e-commerce sales.
- Coordinated packaging and labeling of orders to ensure appealing gift presentation.
- Managed inventory organization for craft supplies, tools, and completed products.
- Maintained bookkeeping documentation for sales, expenses, and supply tracking.
- Prepared vendor booth setups for community craft fair participation.
Full Specialist
Melissa's Hair Studio
Merritt Island, Florida
05.2009 - 08.2013
- Supported skin assessments and customized facial services for spa clients.
- Supported waxing services for eyebrows, lip, chin, and full face.
- Performed waxing services while adhering to salon hygiene and safety standards to ensure client satisfaction.
- Performed manicures, pedicures, and acrylic nail applications for clients.
- Consulted with clients about nail care preferences and service needs at a salon.
- Prepared treatment rooms and cleaned equipment between appointments.
- Maintained detailed client records to ensure accurate tracking of services provided and service notes.
- Scheduled appointments and assisted with client check-in at the front desk.
- Delivered exceptional customer service through positive interactions, fostering client loyalty.
Bank Teller
SunTrust
Titusville, Florida
07.2007 - 01.2009
- Processed deposits, withdrawals, and payments accurately, ensuring customer transactions were completed smoothly.
- Maintained balanced cash drawer and completed daily teller reconciliation.
- Handled large cash volumes with precision, maintaining security protocols to safeguard assets.
- Confirmed customer identity and applied SunTrust security procedures consistently.
- Assisted high-volume customer flow during peak shifts, providing efficient service while maintaining professionalism under pressure.
- Resolved account questions and directed customers to appropriate banking channels.
Registered Medical Assistant
Neurologic Associates of Central Brevard
Merritt Island, Florida
11.1996 - 04.2004
- Coordinated chart preparation and electronic medical record updates to facilitate efficient office visits.
- Completed patient rooming and vital sign collection for neurology appointments at Neurologic Associates of Central Brevard.
- Provided clinical support during exams, treatments, and procedures for physicians.
- Directed referral, authorization, and follow-up appointment coordination with outside providers.
- Assessed insurance coverage and processed patient payments at point of service, ensuring accuracy and compliance.
- Managed incoming calls, resolved inquiries, and scheduled follow-up visits.
- Maintained administrative workflow by filing paperwork and preparing documents for physician and provider review.
- Communicated with pharmacies to submit and refill patient prescriptions.
Supervisor
Beall's Outlet
Titusville, Florida
02.1992 - 01.1994
- Planned staffing coverage across opening, closing, and high-traffic hours to maintain smooth operations.
- Executed opening, closing, and shift transition duties to maintain operational readiness each day.
- Trained associates on service standards, merchandising expectations, and register procedures, enhancing store consistency.
- Audited cash handling practices and register accuracy during shifts, reinforcing accountability.
- Evaluated sales floor presentation and updated merchandise displays to align with store standards.
- Resolved customer issues promptly, ensuring positive service outcomes.
Assitant Manager
Lane Bryant
Merritt Island, Florida
11.1990 - 02.1992
- Directed schedule coverage and break compliance for the store team.
- Supervised daily operations, including shift scheduling and duty assignments.
- Coached associates to enhance customer service skills, fitting room support, and selling standards.
- Resolved customer service inquiries and complaints through timely follow-up, improving customer satisfaction.
- Ensured merchandise presentation, signage, and visual standards met brand expectations across selling areas.
- Opened and closed the Lane Bryant store following safety and loss prevention procedures.
- Handled sales transactions through POS systems and cash procedures.
- Conducted performance reviews to identify employee development needs.
- Interviewed prospective employees and provided hiring recommendations to HR.
Education
Liscensed Full Specialist -
Accademy of Cosmetology
Merritt Island, FL10-2008
Associate of Arts - Medical Assisting
Keiser College
Melbourne, FL05-1996
Skills
- Cash handling
- POS systems
- Client support
- Retail management
- Inventory management
- Professional conduct
- Reliability
- Communication skills
Timeline
Cashier
Acme Fresh Market
08.2025 - 11.2025
Owner
Liz' Craft Corner
09.2016 - 12.2021
Full Specialist
Melissa's Hair Studio
05.2009 - 08.2013
Bank Teller
SunTrust
07.2007 - 01.2009
Registered Medical Assistant
Neurologic Associates of Central Brevard
11.1996 - 04.2004
Supervisor
Beall's Outlet
02.1992 - 01.1994
Assitant Manager
Lane Bryant
11.1990 - 02.1992
Liscensed Full Specialist -
Accademy of Cosmetology
Associate of Arts - Medical Assisting
Keiser College