Elizabeth Stevens
Arnold,MD
Summary
Dedicated swim instructor with a proven track record in teaching and nurturing swimming skills for all age groups. Known for creating engaging lesson plans that prioritize learning and safety. Effective communicator with exceptional patience, adept at adapting instructional methods to diverse settings. Reliable and upbeat sales associate, excelling in fostering customer loyalty and satisfaction through consultative techniques. Strong knowledge in product merchandising, payment processing, and maintaining cleanliness. First Aid and CPR certified, skilled in mediating disputes and building dependable relationships with a strong work ethic and organizational prowess.
Overview
5
5
years of professional experience
Work History
Sales Associate
The Cottage On Main
Annapolis, MD
07.2025 - Current
- Delivered exceptional customer service, enhancing shopping experiences and fostering repeat business.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Trained new sales associates on product knowledge and customer engagement techniques.
- Collaborated with team members to develop effective sales strategies and promotions.
Restaurant Hostess
Lewnes’ Steak House
Annapolis, MD
06.2023 - 04.2025
- Greeted guests upon arrival and seated customers efficiently at tables or in waiting areas.
- Inspected dining and serving areas for cleanliness and proper setup to ensure guest satisfaction.
- Tracked guest seating and availability through computer-based and mobile reservation software.
- Escorted guests to seating, provided menus, and highlighted daily specials to enhance dining experience.
- Managed reservations, waitlists, and special requests for large parties to optimize service flow.
- Answered phone inquiries promptly to confirm reservations and record takeout orders.
- Maintained counter areas by cleaning, restocking supplies, and ensuring cash drawer accuracy.
- Assisted staff by serving food and beverages or bussing tables as needed.
Private Swim Instructor
Self-employeed
Arnold, MD
06.2021 - 04.2025
- Managed swim lesson scheduling and pool usage to enhance efficiency and accommodate diverse needs.
- Evaluated student progress and provided constructive feedback after each session.
- Conducted classes for individuals of all ages and fitness levels to promote inclusivity.
- Explained safety protocols to patrons, ensuring informed participation in activities.
- Adjusted instructional methods based on participant age to optimize learning experiences.
- Motivated students to achieve personal growth and confidence in swimming skills.
- Delivered private swim instruction tailored to individual abilities and age groups.
Education
High School Diploma -
Broadneck High School
1265 Green Holly Dr, Annapolis MD05-2026
Skills
- Time management
- Customer service and engagement
- Cleaning proficiency
- Computer skills
- Self-motivation
- Adaptability
- Reservation planning and handling
- Multitasking
- Cash handling and register operation
- Teamwork and collaboration
- Child and infant CPR certified
Affiliations
- Club Swimming for 10+ years
- Private Swim Instructor for 4 years
- High School Sports: Lacrosse, Swimming, Tennis
References
References available upon request.
Timeline
Sales Associate
The Cottage On Main
07.2025 - Current
Restaurant Hostess
Lewnes’ Steak House
06.2023 - 04.2025
Private Swim Instructor
Self-employeed
06.2021 - 04.2025
High School Diploma -
Broadneck High School