Elizabeth Stevens
Omaha,USA
Summary
Pursued opportunities to leverage skills for professional success.
Overview
11
11
years of professional experience
Work History
Manager
Don and Millies
Omaha, NE
06.2025 - Current
- Coordinated daily operations to ensure efficient workflow across departments.
- Managed scheduling and logistics for staff and customer events.
- Assisted in training new employees on operational procedures and service standards.
- Developed inventory management processes to enhance supply chain efficiency.
Owner/Operator
The Crafty Cottage
Elkhorn, NE
06.2023 - Current
- Oversaw operations of a thriving craft business specializing in handmade beaded accessories and car fresheners.
- Cultivated robust customer relationships through strategic social media marketing and engaging in-person events.
- Optimized inventory management processes and ensured precise documentation practices.
- Facilitated prompt and professional communication with customers through email, text, and phone interactions.
Restaurant Manager
Clean Eatz
Omaha, NE
01.2025 - 06.2025
- Oversaw daily restaurant operations, ensuring high-quality service and customer satisfaction.
- Managed staff scheduling and training, fostering a collaborative team environment.
- Implemented inventory control processes to minimize waste and optimize product availability.
- Developed promotional strategies to enhance brand visibility and drive sales growth.
- Analyzed customer feedback to identify areas for service improvement and implement corrective actions.
- Maintained compliance with health and safety regulations, conducting regular audits of kitchen practices.
- Streamlined operational procedures, improving efficiency in food preparation and service delivery.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Supervisor/Bartender
Hurrdat Sports Bar & Grill
Gretna, NE
08.2024 - 01.2025
- Work collaboratively with other members of management to achieve daily, weekly, and quarterly goals.
- Assist management team with weekly inventory, receiving and rotating incoming orders as assigned.
- Foster positive company culture, build morale, and create an on-going positive work environment and maintain a productive and professional workforce.
- Oversee staff to ensure a safe work environment and all proper duties are being fulfilled.
Tax Specialist
H and R Block
Omaha, NE
01.2023 - 04.2023
- Assist clients in preparing tax returns while ensuring compliance with federal, state and local tax laws.
- Collected and input financial records, identified deductions, and filed returns with relevant agencies.
- Delivered exceptional customer service and fostered relationships to promote business.
- Demonstrated proficiency in Workday and other software tools, meeting tight deadlines in a fast-paced environment.
Tax Assistant & Customer Service Professional
H and R Block
Omaha, NE
01.2022 - 05.2022
- Performed data entry, administrative duties, and ensured compliance with tax filing requirements.
- Provided top-tier customer service, including scheduling, document management, and payment processing.
Housekeeper
Bless This Mess
Ames, IA
08.2019 - 03.2021
- Maintained cleanliness in residential spaces while building strong client relationships.
- Work effectively both independently and within a team.
Administrative Assistant
Okerberg & Associates
Ames, IA
01.2017 - 06.2019
- Scheduled client appointments and managed communications via phone, email, and text.
- Processed insurance claims and ensured accurate documentation and data entry.
Study Hall Supervisor
Gilbert Public Schools
Gilbert, IA
08.2017 - 05.2019
- Supervised and assisted students with homework and exam preparation.
- Cultivated supportive relationships with students.
Owner
Caterpillar Clubhouse Daycare
Askov, MN
06.2015 - 10.2017
- Planned and implemented activities fostering children's growth and development.
- Maintained professionalism in family communications and daily record-keeping.
Education
Associate of Science -
Metropolitan Community College
Omaha, NEAssociates - Health & Human Services
DMACC
Ames, IA05.2020
Cosmetologist - undefined
Regency Beauty Institute
Duluth, MN06.2008
Certified Nursing Assistant - undefined
Pine Technical College
Pine City, MN06.2006
Skills
- Directed customer service operations, ensuring high-quality support and care for clients
- Demonstrated administrative expertise with over eight years of experience in optimizing office operations
- Executed data entry tasks with precision and efficiency using Microsoft Office tools
- Drove sales and marketing initiatives to enhance brand visibility and revenue growth
- Administered Workday systems to optimize HR processes and enhance user experience
- Assisted teams in managing schedules and deadlines effectively Supported communication efforts to enhance collaboration among team members Coordinated tasks to ensure timely project completion
Timeline
Manager
Don and Millies
06.2025 - Current
Restaurant Manager
Clean Eatz
01.2025 - 06.2025
Supervisor/Bartender
Hurrdat Sports Bar & Grill
08.2024 - 01.2025
Owner/Operator
The Crafty Cottage
06.2023 - Current
Tax Specialist
H and R Block
01.2023 - 04.2023
Tax Assistant & Customer Service Professional
H and R Block
01.2022 - 05.2022
Housekeeper
Bless This Mess
08.2019 - 03.2021
Study Hall Supervisor
Gilbert Public Schools
08.2017 - 05.2019
Administrative Assistant
Okerberg & Associates
01.2017 - 06.2019
Owner
Caterpillar Clubhouse Daycare
06.2015 - 10.2017
Associates - Health & Human Services
DMACC
Cosmetologist - undefined
Regency Beauty Institute
Certified Nursing Assistant - undefined
Pine Technical College
Associate of Science -
Metropolitan Community College