Dynamic and results-driven Counselor with extensive experience at Acadia Healthcare, specializing in solution-focused counseling and crisis intervention. Proven ability to develop individualized treatment plans and facilitate positive behavior change, while demonstrating superior communication skills and a strong commitment to client advocacy. Adept at managing complex cases and fostering collaborative relationships for comprehensive care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Counselor/Case Manager
The Solution Recovery
10.2024 - Current
Designed safe and supportive environment for clients to discuss issues.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Assessed clients' needs to provide appropriate therapeutic interventions.
Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
Supported individuals dealing with mental health and emotional issues.
Monitored clients' progress and tracked client services to provide crisis interventions.
Developed and implemented comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Counselor III
Acadia Healthcare: HCTC
05.2022 - Current
Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Guided clients in developing skills and strategies for dealing with problems.
Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
Conducted assessments to determine progress and performance and report findings to relevant authorities.
Implemented evidence-based therapeutic interventions to promote positive behavior change.
Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Determined clients' risk of self-harm or other dangerous behaviors.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Collaborated with other professionals to coordinate comprehensive care for clients.
Assisted clients in exploring feelings and understanding behaviors.
Provided education on mental health topics and resources to clients.
Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
Educated clients on dangers of substance abuse and prevention techniques.
Adapted counseling techniques to best suit individual needs of each client.
Developed treatment plans to help clients build self-confidence and resilience.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Facilitated group counseling sessions to support and encourage client growth.
Listened to clients' concerns and provided encouragement and support.
Substance Abuse Counselor
Land of Goshen Treatment Center
02.2021 - 05.2022
Provided counseling and support to clients with drug and alcohol abuse issues.
Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
Developed individual treatment goals based on history and diagnosis.
Facilitated group and individual therapy in outpatient setting.
Coordinated care with other professionals to provide clients with comprehensive support.
Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
Interim Secretary/Administrative Assistant
First Baptist Church of Ravenswood
01.2016 - 09.2019
Answered multi-line phone system and enthusiastically greeted callers.
Provided clerical support to company employees by copying, faxing, and filing documents.
Scheduled appointments and conducted follow-up calls to clients.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Entered data into system and updated customer contacts with information to keep records current.
Maintained electronic filing systems and categorized documents.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Executive Director
No Hunger Food Pantry
07.2015 - 06.2019
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Drove strategic improvements to enhance operational and organizational efficiencies.
Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
Built relationships with donors, government officials and other organizations to secure funding and support for organization.
Advocated for organization and company mission to raise awareness and support.
Created promotional materials and provided insightful information to social media, websites and print media to educate public.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Represented organization to local public by giving presentations and speeches and participating in community events.
Devised and presented business plans and forecasts to board of directors.
Formulated and executed strategic initiatives to improve product offerings.
Established and maintained strong relationships with customers, vendors and strategic partners.
Oversaw business-wide changes to modernize procedures and organization.
Created succession plans to provide continuity of operations during leadership transitions.
Represented organization at industry conferences and events.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Initiated strategy to drive company growth and increase market share and profitability.
Cultivated company-wide culture of innovation and collaboration.
Managed financial, operational and human resources to optimize business performance.
Education
Bachelor of Arts - Psychology
Liberty University
Lynchburg, VA
09-2020
Skills
Solution-focused counseling
Counseling
Therapy
Behavior monitoring
Superior communication skills
Adept at conflict resolution
Addictions specialist
Case management proficiency
Skilled in intake interviewing
Treatment plans
HIPAA
Behavior modification
Suicide prevention
Parenting skills educator
Recovery support services
Client advocacy
Crisis intervention
PTSD specialist
Biopsychosocial assessments
Mental health support
Accomplishments
Achieved promotion from Counselor I to Counselor III by completing expertise in exceeding productivity and collaboration expectations with accuracy and efficiency.