Elizabeth Sufrinko
White Haven,PA
Summary
Detail-oriented cashier with expertise in transaction processing and customer service. Proven ability to train new employees and manage inventory efficiently, enhancing overall customer satisfaction.
Overview
46
46
years of professional experience
Work History
Cafeteria Cashier/server
Crestwood High School
Mountain Top, Pennsylvania
10.2018 - 11.2026
- Processed student and staff transactions efficiently at high school cafeteria.
- Maintained accurate cash drawer and balanced daily sales records.
- Collaborated with kitchen staff to ensure timely meal service.
- Monitored inventory levels of food items and supplies regularly.
- Provided friendly customer service to enhance dining experience for students.
- Trained new cashiers on register operations and customer interactions effectively.
- Ensured cleanliness of cashier station and surrounding areas consistently.
- Took orders, prepared foods and processed payments in full-service establishment.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Trained new employees on proper use of equipment and safety protocols.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Mastered point-of-service computer system for automated order taking.
- Prepared food orders according to customer specifications.
Cashier
FWGS
White Haven, Pennsylvania
06.2025 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced funds at shift end.
- Handled returns and exchanges in accordance with store policy.
- Collaborated with team members to restock shelves and organize displays.
- Ensured cleanliness of checkout area and adhered to safety standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed various tasks assigned by management to support daily operations.
- Stocked shelves with merchandise regularly.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Letter Carrier
USPS
Wilkes-Barre, Pennsylvania
02.1981 - 02.2015
- Delivered mail to residential and commercial addresses daily.
- Operated postal vehicles in compliance with safety regulations.
- Managed customer inquiries and provided assistance as needed.
- Ensured timely processing of outgoing mail and packages.
- Trained new employees on postal procedures and safety protocols.
- Provided assistance to customers by answering questions related to postal services, rates, and regulations.
- Resolved customer complaints in a professional manner within established deadlines.
- Scanned packages for tracking purposes and ensured timely delivery.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
Education
Associate of Arts - Pastry Art Management
Luzerne County Community College
Nanticoke, PA05-2010
Skills
- Point-of-sale operation
- Customer transaction processing
- Cash handling
- Inventory monitoring
- Meal assembly
- Customer relationship management
Timeline
Cashier
FWGS
06.2025 - 08.2025
Cafeteria Cashier/server
Crestwood High School
10.2018 - 11.2026
Letter Carrier
USPS
02.1981 - 02.2015
Associate of Arts - Pastry Art Management
Luzerne County Community College