Elizabeth Talley
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver .
Experienced Shipping Manager, with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
23
23
years of professional experience
Work History
Customer Service Associate
Wawa
04.2012 - Current
- Help large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provide training and support to new associates to help provide high-quality customer service.
Office Manager
Coastal Supply
07.2009 - 09.2010
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Assisted with time cards and payroll.
- Operated scale house for inbound and out bound trucks.
Manufacturing Associate
Qimonda
04.2007 - 10.2008
- Made sure that products were produced on time and are of good quality.
- Collaborated with team members to meet production deadlines.
- Recorded and tracked daily production data for management reporting.
- Plant shut down 10\2008
Shipping Manager
Inta-roto Inc
04.2000 - 03.2007
- Prepared shipping documents and invoices.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Assist front office : Answering Phones , making copies, copying blue prints.
- Assist Purchasing when needed.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- We shut down 3\2007
Education
GED -
Henrico Adult Education
Henrico County Va 06.2006
Skills
- Customer Service and Assistance
- Corrective Actions
- Refunds and Exchanges
- Inventory Control
- Environmental Compliance
- Customer Satisfaction
- Critical Thinking
- Basic Mathematics
- Shipping and Receiving
Timeline
Customer Service Associate
Wawa
04.2012 - Current
Office Manager
Coastal Supply
07.2009 - 09.2010
Manufacturing Associate
Qimonda
04.2007 - 10.2008
Shipping Manager
Inta-roto Inc
04.2000 - 03.2007
GED -
Henrico Adult Education
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