Elizabeth Tate
Delaware,OH
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Family Dollar. Skilled in team building, leadership, and strategic merchandising, I excel in fostering relationships and managing inventory. Achieved significant improvements in staff performance and store appearance, demonstrating strong attention to detail and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Family Dollar
652 West Central Ave Delaware, Ohio 43015
10.2022 - Current
- Manage cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Manage opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhance store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervise and evaluate staff to help improve skills, achieve daily objectives, and attain advancement.
- Foster a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Assist in recruiting, hiring and training of team members.
Head Cashier
Home Depot
Powell, OH
01.2021 - 06.2021
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Adhered to company guidelines regarding security protocols when managing large sums of money or sensitive financial information.
School Bus Driver
Delaware City Schools
2462 Liberty Rd Delaware Ohio 43015
08.2017 - 08.2020
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Communicated information to parents to promote good communication and transparency.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Education
High School Diploma -
Rutherford B Hayes High School
Delaware, OH06.1995
Skills
- Strong Customer Service and Computer Skills
- Attention to Detail
- Team Building and Leadership
- Staff Management
- Work Planning and Prioritization
- Mentoring and Coaching
- Goals and performance
- Relationship building and management
- Issue Resolution
- Transaction Processing
- Order Management
- Inventory counting
- Strategic Merchandising
- Records Management
Timeline
Assistant Store Manager
Family Dollar
10.2022 - Current
Head Cashier
Home Depot
01.2021 - 06.2021
School Bus Driver
Delaware City Schools
08.2017 - 08.2020
High School Diploma -
Rutherford B Hayes High School