ELIZABETH TAYLOR

Customer service oriented professional, backed by 20+ years of cross-functional healthcare, medical administrative, and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures, and guidelines to ensure consistent quality. Ensures strict adherence to security and confidentiality guidelines Familiar with hospital workflows. Accustomed to working in fast-paced, high demand environments. Well-organized, manages time and priorities to ensure deadlines are met. Customer service skills necessary to communicate effectively with co-workers, clients, and staff members. Microsoft Office Applications (Word, Excel, and PowerPoint) with solid data entry skills.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

• ICD-9-CM
• HCPCS
• CPT
• Introduction to ICD-10-CM
• Health Insurance Claims Processing
• Medical Office Procedures
• Verify Insurance
• Co-Payments
• Payment Posting
• Office Management
• Computerized Billing and Coding
• Medical Terminology
• Anatomy and Physiology
• HIPAA Compliance
• Electronic Medical Records (EMR)
• Electronic Health Records (EHR)
• MEDISOFT Proprietary Software
• Government Payers
• Medicare
• Medicaid
• Tricare
• Third-Party Payers
• UB-04
• Workers Compensation
• Managed Care (HMO, PPO and POS)