Elizabeth Taylor
Rocky Point
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Head Injury Association
12.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment to enhance the best health and safety for my clientel.
- Developed strong working relationships with staff, fostering a positive work environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Direct Support Professional
ADAPT of Hudson Valley
01.2024 - 11.2024
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Medical Assistant
Middletown Medical Group
01.2023 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Shift Lead Supervisor
Walmart
01.2022 - 04.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
- Ensured compliance with company policies, safety regulations, and industry best practices.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
Medical Assistant Certificate - Medical Assistant
Hunter College
New York, NY02-2022
High School Diploma -
Mooresville Sr High School
Mooresville06-2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Patient care
- Multitasking and organization
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
- First Aid Certification
- CPR/AED Certification
- ServSafe Food Handler's Certification
- NY Driver's License
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Assistant Manager
Head Injury Association
12.2024 - Current
Direct Support Professional
ADAPT of Hudson Valley
01.2024 - 11.2024
Medical Assistant
Middletown Medical Group
01.2023 - 08.2024
Shift Lead Supervisor
Walmart
01.2022 - 04.2023
Medical Assistant Certificate - Medical Assistant
Hunter College
High School Diploma -
Mooresville Sr High School
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