ELIZABETH TAYLOR
Nicholls,GA
Summary
Detail-oriented data entry coordinator and administrative professional with strong customer service and interpersonal skills. Proficient in multitasking, business administration, and human resources reporting. Recognized for problem-solving abilities and effective office operations. Demonstrates excellence in team collaboration, communication, and employee relations.
Overview
9
9
years of professional experience
Work History
Customer Service Coordinator
Yurezz Home Center
Baxley, GA
03.2024 - Current
- Utilize various software applications such as CRM systems for tracking purposes daily.
- Create various spreadsheets to track customer updates and invoices received as needed.
- Maintain accurate records of customer interactions daily.
- Provide assistance to customers via various contact platforms.
- Deliver fast, friendly, and knowledgeable service for routine questions and service complaints.
- Intermediary between customers and factories to resolve concerns efficiently.
- Create work orders for contractors based on descriptions of concerns reported for accurate resolution.
- Ensure proper information is received for accounting purposes.
STAFFING ASSISTANT
EMPLOYBRIDGE
Alma, GA
01.2022 - 01.2024
- Greeted talent upon arrival by demonstrating a welcoming demeanor.
- Assigned documents for completion, loaded documents to files, and ensured all associates' information was updated.
- Performed various clerical and administrative duties, including e-verification, ensuring associates signed client procedures, obtained payroll information from clients for processing associates weekly pay.
- Performed drug screening procedures on associates when required for their positions.
- Assisted associates with questions regarding job availability, pay cards, benefits, etc.
TALENT COORDINATOR
HIRE DYNAMICS
Alma, GA
01.2021 - 01.2022
- Appropriately greeted talent upon arrival and provided excellent customer service.
- Assisted with all administrative and onboarding tasks, including e-verification, assigning pay cards, and drug screening when required.
- Verified the total hours worked by each associate, verified pay rates and prepared information for payroll processing.
- Provided associates with support and answered questions regarding available positions, issues with pay cards, benefits, etc.
- Ensured associates' information was consistently up-to-date, assigned documents for completion, and loaded documents to files.
CASHIER
FORKS 1 & 23
Alma, GA
01.2016 - 01.2021
- Responsible for opening the register at the beginning of each shift and verifying the correct amount of money was present to begin the day.
- Greeted and served customers, stocked items as needed, and printed lottery reports.
- Called in to receive authorization numbers on fuel card purchases not run through the POS system.
- Printed end-of-shift reports and phone card reports.
- Assisted in the deli as needed with a variety of tasks, including cleaning, cooking, and stocking items.
- Assisted in the office with preparing bank deposits, customer charge accounts, filing fuel invoices, printing and filing EFT documents.
Education
Business Administration Classes -
COASTAL PINES TECHNICAL COLLEGE
WAYCROSS, GAGED with Honors -
OKEFAFENOKEE TECHNICAL COLLEGE
WAYCROSS, GASkills
- Data entry and office operations
- Business administration and HR reporting
- Problem-solving and organization
- Payroll administration and processing
- Labor and employment law
- HR policies and employee relations
- Recruiting and customer service
- Time management and multitasking
- Front office operations and clerical skills
- Computer literacy and Microsoft applications
- Dashboards and CRM databases
- Adobe Acrobat and Microsoft Dynamics CRM
Websites
Professional Highlights
- Responsible for 40+ customer accounts at any given time from start of the process to the final service work is completed.
- Assisted with all talent onboarding and administrative tasks for Employbridge.
- Ensured all information required from the clients were received and processed appropriately, including client procedures and payroll information.
- Responsible for receiving ordered products and merchandise for Forks 1 & 23, including verifying the quantity of items ordered was delivered amongst several clerical duties.
References
References available upon request.
Timeline
Customer Service Coordinator
Yurezz Home Center
03.2024 - Current
STAFFING ASSISTANT
EMPLOYBRIDGE
01.2022 - 01.2024
TALENT COORDINATOR
HIRE DYNAMICS
01.2021 - 01.2022
CASHIER
FORKS 1 & 23
01.2016 - 01.2021
Business Administration Classes -
COASTAL PINES TECHNICAL COLLEGE
GED with Honors -
OKEFAFENOKEE TECHNICAL COLLEGE