ELIZABETH TAYLOR
Nicholls,GA
Summary
Detail-oriented data entry coordinator and administrative professional with strong customer service and interpersonal skills. Proficient in multitasking, business administration, and human resources reporting. Recognized for problem-solving abilities and effective office operations. Demonstrates excellence in team collaboration, communication, and employee relations.
Overview
10
10
years of professional experience
Work History
Customer Service Coordinator
Georgia Home Center
Vidalia, GA
10.2025 - Current
- Coordinate tasks to be completed for customer homes once they are delivered to customer property.
- Create spreadsheets for tracking updates on customer file daily and log invoices received from contractors.
- Deliver friendly and knowledgeable service to customers.
- Create work orders as needed for contractors to complete tasks at jobsites.
- Utilize systems to create parts requests and billbacks to factory for reimbursement as needed.
- Check in and properly inventory parts received from factories as needed.
- Facilitated customer inquiries and resolved issues, ensuring high satisfaction levels.
- Inventoried readily available prebuilt stepson the lot and kept an updated Excel spreadsheet to ensure accuracy.
- Delivered prompt service to prioritize customer needs.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Customer Service Coordinator
Yurezz Home Center
Baxley, GA
03.2024 - 10.2025
- Utilize various software applications such as CRM systems for tracking purposes daily.
- Create various spreadsheets to track customer updates and invoices received as needed.
- Maintain accurate records of customer interactions daily.
- Provide assistance to customers via various contact platforms.
- Deliver fast, friendly, and knowledgeable service for routine questions and service complaints.
- Intermediary between customers and factories to resolve concerns efficiently.
- Create work orders for contractors based on descriptions of concerns reported for accurate resolution.
- Ensure proper information is received for accounting purposes.
Staffing Assistant
Employbridge
Alma, GA
01.2022 - 01.2024
- Greeted talent upon arrival by demonstrating a welcoming demeanor.
- Assigned documents for completion, loaded documents to files, and ensured all associates' information was updated.
- Performed various clerical and administrative duties, including e-verification, ensuring associates signed client procedures, obtained payroll information from clients for processing associates weekly pay.
- Performed drug screening procedures on associates when required for their positions.
- Assisted associates with questions regarding job availability, pay cards, benefits, etc.
Talent Coordinator
Hire Dynamics
Alma, GA
01.2021 - 01.2022
- Appropriately greeted talent upon arrival and provided excellent customer service.
- Assisted with all administrative and onboarding tasks, including e-verification, assigning pay cards, and drug screening when required.
- Verified the total hours worked by each associate, verified pay rates and prepared information for payroll processing.
- Provided associates with support and answered questions regarding available positions, issues with pay cards, benefits, etc.
- Ensured associates' information was consistently up-to-date, assigned documents for completion, and loaded documents to files.
Cashier
Forks 1 & 23
Alma, GA
01.2016 - 01.2021
- Responsible for opening the register at the beginning of each shift and verifying the correct amount of money was present to begin the day.
- Greeted and served customers, stocked items as needed, and printed lottery reports.
- Called in to receive authorization numbers on fuel card purchases not run through the POS system.
- Printed end-of-shift reports and phone card reports.
- Assisted in the deli as needed with a variety of tasks, including cleaning, cooking, and stocking items.
- Assisted in the office with preparing bank deposits, customer charge accounts, filing fuel invoices, printing and filing EFT documents.
Education
Business Administration Classes
Coastal Pines Technical College
Waycross, GAGED - Honors
Okefenokee Technical College
Alma, GA01-2013
Skills
- Data entry and office operations
- Business administration and HR reporting
- Problem-solving and organization
- Payroll administration and processing
- Labor and employment law
- HR policies and employee relations
- Recruiting and customer service
- Time management and multitasking
- Front office operations and clerical skills
- Computer literacy and Microsoft applications
- Dashboards and CRM databases
- Adobe Acrobat and Microsoft Dynamics
Professional Highlights
- Responsible for 40+ customer accounts at any given time from start of the process to the final service work is completed.
- Assisted with all talent onboarding and administrative tasks for Employbridge/ Hire Dynamics.
- Ensured all information required from the clients were received and processed appropriately, including client procedures and payroll information.
- Responsible for receiving ordered products and merchandise for Forks 1 & 23, including verifying the quantity of items ordered was delivered amongst several clerical duties.
Websites
Timeline
Customer Service Coordinator
Georgia Home Center
10.2025 - Current
Customer Service Coordinator
Yurezz Home Center
03.2024 - 10.2025
Staffing Assistant
Employbridge
01.2022 - 01.2024
Talent Coordinator
Hire Dynamics
01.2021 - 01.2022
Cashier
Forks 1 & 23
01.2016 - 01.2021
Business Administration Classes
Coastal Pines Technical College
GED - Honors
Okefenokee Technical College