JESSICA RAMOS
Tomball,TX
Summary
Hard worker seeking a full-time position that offers professional challenges utilizing interpersonal
skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Customer Service Coordinator
SIRVA
01.2021 - 01.2025
- Promoted to issuing payments for clients through their maintenance account.
- Revised many documents and emails daily with close attention to detail.
- Communicated with companies and clients to follow up on incidents.
- Recorded all transactions in Excel and other applications.
Caregiver
Bright Beginners Preschool
Houston, TX
01.2016 - 01.2021
- Reported monthly child stones to the parents and the director.
- Communicated any concerns of the child to the parent.
- Assisted the children with daily needs and developmental skills such as sensory and cognitive for a healthy growth.
- Created projects that enabled creativity and learning.
- Created a positive and learning environment for the children.
Senior Aide
Ingleside at King Farm
Rockville, MD
01.2012 - 01.2014
- Provided senior assistance with their dietary needs.
- Created meal plans for specific senior requests.
- Made sure meals were delivered in a timely and appropriate manner.
- Interacted and encouraged seniors to eat daily.
Receptionist
S&H Floors Inc
Gaithersburg, MD
01.2009 - 01.2014
- Making and receiving calls.
- Created estimates, invoices, and contracts.
- Administering accounts receivables.
- Made large supply orders.
- Scheduled meetings and appointments.
- Handled monetary transactions.
- Provided job sites to the staff.
Education
Childhood Professional Development
Proud Early Educator
Houston, TX01.2019
General Studies
Houston Community College
Houston, TX01.2017
Skills
- Data entry tasks with accuracy and efficiency
- Assist Spanish-speaking clients with communication needs
- Utilized MS Office applications to support daily operations
- Applies interview techniques to enhance candidate selection processes
- Demonstrates reliability in meeting deadlines and commitments
- Conducts thorough research to support project initiatives
LANGUAGES
Fluent in Spanish and English.
Timeline
Customer Service Coordinator
SIRVA
01.2021 - 01.2025
Caregiver
Bright Beginners Preschool
01.2016 - 01.2021
Senior Aide
Ingleside at King Farm
01.2012 - 01.2014
Receptionist
S&H Floors Inc
01.2009 - 01.2014
Childhood Professional Development
Proud Early Educator
General Studies
Houston Community College