Elizabeth Touhey
Staten Island
Summary
Experienced with jewelry sales, customer service, and product presentation. Utilizes communication and client relationship skills to enhance customer experience and drive sales. Strong understanding of jewelry market trends and inventory management, ensuring high customer satisfaction and sales performance.
Overview
7
7
years of professional experience
Work History
Jewelry Sales Associate
Casale Jewelers- Cory Schifter
01.2022 - 01.2025
- Provided personalized customer service, helping clients select pieces based on preferences, occasions, and budget, leading to a high rate of customer satisfaction and repeat business.
- Developed an in-depth understanding of jewelry styles, gemstones, metals, and industry trends, which enables me to advise customers on product care and sizing.
- Managed the store's social media accounts, creating engaging content, including product showcases, customer testimonials, and behind the scenes post, which boosted online engagement and increased foot traffic.
- Built and maintained strong relationships with clients, offering post-purchase support and creating a loyal customer base.
Restaurant Manager
Nonna's Pizzeria - Frannie Costanzo
04.2018 - 02.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
Licensed Esthetician - Esthetics
Beauty Culture Academy
Staten Island, NY08-2023
High School Diploma -
St. Joseph By-The-Sea High School
Staten Island, NY06-2020
Skills
- Customer Service
- Product Knowledge
- Detail-oriented
- Adaptable and Flexible
- POS Software
- Social Media Management
- Strong Communication Skills
- Problem Solving
- Cash Handling
- Inventory Management
Timeline
Jewelry Sales Associate
Casale Jewelers- Cory Schifter
01.2022 - 01.2025
Restaurant Manager
Nonna's Pizzeria - Frannie Costanzo
04.2018 - 02.2024
Licensed Esthetician - Esthetics
Beauty Culture Academy
High School Diploma -
St. Joseph By-The-Sea High School
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