Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elizabeth Tovar

Dallas

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Dicks Sporting Goods. Skilled in bilingual communication and POS software, adept at fostering professional relationships and managing high-stress situations. Demonstrated ability to improve safety and maintain visually appealing environments, contributing significantly to team and business success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Apparel Team Lead

Dicks Sporting Goods
06.2022 - Current
  • Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
  • Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
  • Demonstrated excellent customer service skills, addressing concerns promptly and professionally.

School Monitor

DISD
11.2023 - 07.2024
  • Backed up classroom teachers by supervising students in classes, at recess or during special activities.
  • Enhanced student safety by consistently monitoring school grounds and identifying potential hazards.
  • Promoted positive behavior among students by enforcing school rules and addressing disciplinary issues promptly.
  • Developed professional relationships with teachers and school administrators to integrate into team and best serve students.

Team Lead

Little Caesars
01.2021 - 04.2022
  • Worked different stations to provide optimal coverage and meet production goals.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Managed daily operations, including opening and closing procedures, cash handling and deposits.

Education

High School Diploma -

Seagoville High
05-2022

Skills

  • Customer service
  • Bilingual
  • Sterilization techniques
  • Treatment room setup
  • POS software proficiency

Certification

  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
  • Registered Dental Assistant (RDA) - Texas Dental Board.

Languages

Spanish
Native or Bilingual

Timeline

School Monitor

DISD
11.2023 - 07.2024

Apparel Team Lead

Dicks Sporting Goods
06.2022 - Current

Team Lead

Little Caesars
01.2021 - 04.2022

High School Diploma -

Seagoville High
Elizabeth Tovar