Elizabeth Trejo
Melrose Park,IL
Summary
Reliable individual with experience in providing exceptional customer service in fast-paced environments. Skilled in multitasking, prioritizing quality and problem solving. Proven track record of maintaining high standards of service during high-volume, fast-paced operations. Committed to executing high quality work in a timely and efficient manner without sacrificing quality of product.
Overview
5
5
years of professional experience
Work History
Communications Clerk
Trinity Health
Melrose Park, IL
08.2024 - Current
- Managed incoming communications to ensure timely response and resolution of inquiries.
- Call codes in a clear and efficient manner in accordance with clinical staff.
- Collaborated with Public Safety officers to keep clear record of hospital activity.
- Proactively addressed potential issues by identifying areas for process improvement within the communications workflow.
Meat Department Clerk
Mariano's
Harwood Heights, Illinois
07.2022 - 06.2023
- Punctual and reliable
- Provide customers with efficient service through knowledge of all department products
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety
- Working in a fast-paced environment and taking initiative
- Multitask; keeping track of inventory, providing customer service and maintaining cleanliness of department
- Memorize product codes for fresh, prepackaged items, and sale items
- Answer phone calls efficiently and effectively
- Fix pricing issues
- Received recognition for consistent quality customer service and attention to detail
Cashier
Mariano's
Chicago, Illinois
11.2020 - 04.2022
- Punctual and reliable
- Efficiently scan and bag items in a neat and organized way
- Memorize sales and codes for different items purchased
- Staying informed on updated sales and policies to properly inform customers
- Solve any issues customers might have with paying or the pricing of an item
- Keeping a neat and clean work area
- Received recognition for consistent friendly and efficient service with proper presentation
Education
Associate of Science - BIOLOGY
Wilbur Wright College
Chicago, IL06-2024
Bachelor of Science - Biology
University of Illinois At Chicago
Chicago, IL12-2026
Skills
- Organization and Time Management
- Dependable and Cooperative
- Fast learner
- Problem-solving
- Attention to detail
- Cleaning and sanitizing
- Multitasking Abilities
- Teamwork and collaboration
- Critical thinking
- Continuous improvement
LANGUAGES
English
Spanish Bilingual Native
Timeline
Communications Clerk
Trinity Health
08.2024 - Current
Meat Department Clerk
Mariano's
07.2022 - 06.2023
Cashier
Mariano's
11.2020 - 04.2022
Associate of Science - BIOLOGY
Wilbur Wright College
Bachelor of Science - Biology
University of Illinois At Chicago