Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
3
3
years of professional experience
Work History
Receptionist
Stucco Systems
10.2022 - 01.2023
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Shift Leader
Delish Pizza
12.2019 - 10.2022
Improved team productivity by implementing efficient scheduling and task delegation methods.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Memorized over 30 menu items and rotating specials, in order to give customers recommendations.
Swiftly and successfully resolved conflict resulting in customer satisfaction.