Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Valdez

Lawton

Summary

Adept at enhancing customer satisfaction and driving sales, my tenure at Advanced Auto Parts showcases my ability to implement effective merchandising strategies and negotiate with suppliers for competitive pricing. Skilled in cash handling and fostering team cohesion, I excel in environments requiring meticulous attention to detail and proactive problem-solving. Achievements include significantly increasing departmental sales through strategic promotions and superior service.

Overview

6
6
years of professional experience

Work History

Retail Parts Professional

Advanced Auto Parts
08.2023 - Current
  • Enhanced customer satisfaction by providing exceptional service and expert advice on automotive parts.
  • Actively participated in weekly meetings discussing ways to improve store performance metrics.
  • Implemented promotional strategies that increased overall sales performance within the department.
  • Managed special orders for hard-to-find items, exceeding customer expectations and building loyalty.
  • Trained new employees on store operations, product knowledge, and customer service standards to create a cohesive team environment.
  • Conducted regular inventory audits for accurate record-keeping and loss prevention measures.
  • Increased sales through effective merchandising displays and cross-selling techniques.
  • Developed strong relationships with suppliers to ensure timely delivery of products at competitive prices.
  • Streamlined inventory management for increased efficiency and improved stock availability.
  • Handled customer inquiries and resolved issues in a timely manner, fostering positive relationships and repeat business.

Quality Control Inspector

Solitaire Homes
02.2021 - 05.2023
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.

Switcher

Family Dollar Distribution Center
10.2018 - 01.2021


  • Identified repair and upgrade requirements needed to meet safety and quality standards.
  • Trained other workers in inspection and testing procedures.
  • Maintained up-to-date knowledge of regulatory changes to ensure inspections were conducted in line with current laws.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Secured vehicle to tow truck and checked all attachments for safe operation.

Education

GED -

Trimble Technical High School
Fort Worth, TX
06-1994

Skills

  • Cash handling proficiency
  • Merchandising strategies
  • Store maintenance
  • Negotiation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Parts Professional

Advanced Auto Parts
08.2023 - Current

Quality Control Inspector

Solitaire Homes
02.2021 - 05.2023

Switcher

Family Dollar Distribution Center
10.2018 - 01.2021

GED -

Trimble Technical High School
Elizabeth Valdez