Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Urbina

Miami,FL

Overview

5
5
years of professional experience

Work History

Retail Parts Professional

Advanced Auto Parts
05.2019 - Current
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Enhanced customer satisfaction by providing exceptional service and expert advice on automotive parts.
  • Assisted customers with part selection, ensuring the proper fit and function for their specific vehicle needs.
  • Collaborated with team members to maintain a clean, organized, and efficient retail environment.
  • Conducted regular inventory audits for accurate record-keeping and loss prevention measures.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Assisted customers in finding appropriate parts promptly.

Education

Associate of Arts - Computer Information Systems

Miami Dade College
Miami, FL
12.2022

Skills

  • Store Maintenance
  • Returns Processing
  • Technical Aptitude
  • Multitasking capabilities
  • Team collaboration
  • Data entry accuracy
  • Cash handling proficiency
  • Inventory management
  • Loss prevention awareness
  • Automotive parts familiarity
  • Customer Service

Languages

Spanish
English

Timeline

Retail Parts Professional

Advanced Auto Parts
05.2019 - Current

Associate of Arts - Computer Information Systems

Miami Dade College
Juan Urbina