Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Elizabeth Vallejo

Davenport,FL

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical assisting position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Agent

Results Companies
09.2020 - 08.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer account discrepancies and concerns.
  • Responded to customer calls and emails to answer questions about products and services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.

Medical Assistant

The Dermatology Specialist
03.2018 - 08.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

Education

Associate of Applied Science - Medical Assisting

The New York School For Medical And Dental Assistants
Long Island City, NY
08.2019

High School Equivalency -

LaGuardia Community College of The City University of New York
Long Island City, NY
12.2018

Skills

  • Case Management
  • Information Verification
  • Customer Service
  • Information Updates
  • Problem Resolution
  • Insurance Verification
  • Medical Terminology
  • HIPAA Compliance
  • Payment Collection
  • Medical Office Administration

Certification

Certified Medical Assistant ( AAMA)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Agent

Results Companies
09.2020 - 08.2023

Medical Assistant

The Dermatology Specialist
03.2018 - 08.2020

Associate of Applied Science - Medical Assisting

The New York School For Medical And Dental Assistants

High School Equivalency -

LaGuardia Community College of The City University of New York

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Elizabeth Vallejo