Elizabeth Vang
Merced ,CA
Summary
I found my passion working, interacting and collaborating with people from various backgrounds, cultures, and perspectives, along with my social skills and experience. I’m seeking an entry position with an opportunity in your facility where I can provide exceptional educational service to your organization.
Overview
13
13
years of professional experience
Work History
Eligibility Worker
Department of Social Services
12.2024 - Current
- Social Services
- Public Assistance Programs
- Gather information through interviews and assess an individual’s financial situation, income,
housing, and other relevant factors to decide if they meet the criteria for benefits like food
stamps, public housing, or medical assistance. - CalWORKs, CalFresh and Medi-Cal
- Interviews individuals and families seeking public assistance; processes applications within a
web-based system in accordance with established procedures to determine initial and continuing
eligibility while authorizing emergency assistance as necessary. - Verifies individual/family financial resources including real and personal property.
- Calculates, monitors, and modifies benefit levels as necessary and coordinates information with
companion cases. - Determines special needs and refers individuals/families to other agencies for additional services.
- Responds to questions in person or by telephone regarding public assistance.
- Interprets and applies social services program regulations and explains them to individuals,
families, and the public. - Refers cases for fraud investigation as necessary.
- Assists in gathering documents and information for appeals and fair hearings.
- Prepares letters, forms, and case narratives; and completes surveys for local and state agencies as
required. - May translate to serve public needs. Translating may be in oral or written form.
Dental Assistant
Dentech Removable Prosthetic
07.2013 - 12.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- On Call
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Office Assistant
Dentech Removable Prothestic
01.2013 - 12.2019
- Creating, formatting, and editing Word documents, Excel spreadsheets, and PowerPoint presentations.
- Proofreading and formatting correspondence, reports, and internal documents.
- Preparing forms, templates, and reports for various departments.
- Managing incoming and outgoing emails professionally.
- Drafting emails, memos, or newsletters for staff and clients.
- Using company communication software to coordinate with teams.
- Using digital calendars to schedule meetings and appointments.
- Sending reminders and coordinating resources for events or meetings.
- Creating and maintaining organized digital filing systems.
- Scanning and uploading physical documents to digital storage.
- Backing up important data and maintaining data security.
- Using office software such as Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Working with accounting software, CRM systems, or project management tools.
- Basic troubleshooting of office software issues.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Edited and proofread documents for accuracy and completeness.
Education
Bachelor of Science - Child Development
California State University, Fresno
Fresno, CA12-2022
Associate of Science - Child Development
Merced College
Merced, CA12-2018
Associate of Science - International Studies
Merced College
Merced, CA05-2018
Certificate - Dental Assistant
Kaplan College
Salida, CA06-2013
Merced High School
Merced, CA06-2009
Skills
- Written and verbal communication
- Application processing
- Appointment scheduling
- Applicant interviews
- Microsoft office
- Verbal communication
- Knowledgeable in Microsoft Office (Word, Excel, PowerPoint), Outlook, Gmail, Microsoft Teams, Slack, Zoom, Chrome, Firefox, and Safari
- CalSAWS, MEDS (for Medi-Cal & CalFresh in California)
- Teamwork and collaboration
- Cultural sensitivity
- Relationship building
- Multitasking Abilities
- Interpersonal communication
Accomplishments
In my accomplishments I have successfully managed scheduling, correspondence, and documentation with accuracy and timeliness, helping the office run smoothly and efficiently. I had proudly supported team goals by handling high volumes of administrative tasks with professionalism, allowing coworkers to focus on client care. I am recognized for maintaining a welcoming and supportive office environment, ensuring clients felt respected and valued while receiving services.
Languages
English
Hmong
Timeline
Eligibility Worker
Department of Social Services
12.2024 - Current
Dental Assistant
Dentech Removable Prosthetic
07.2013 - 12.2019
Office Assistant
Dentech Removable Prothestic
01.2013 - 12.2019
Bachelor of Science - Child Development
California State University, Fresno
Associate of Science - Child Development
Merced College
Associate of Science - International Studies
Merced College
Certificate - Dental Assistant
Kaplan College
Merced High School
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