Elizabeth Vasquez
WACO,TX
Summary
Enthusiastic employee eager to contribute to team success through hard work, attention to detail and good organization skills. Offering excellent communications and good judgment. Motivated to learn, grow and excell in your company.
Overview
25
25
years of professional experience
Work History
Referral Coordinator
Centrel Texas Neurological Association
Waco, Texas
05.2021 - 05.2022
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Scheduled appointments with specialists on behalf of patients
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
- Followed up with clients and specialists to inquire about experience and collect reports.
Receptionist /Transporter
MRI Center @ Ascension Providence Hospital
Waco, TX
11.2007 - 05.2022
- Warmly greeted patients and visitors and made each feel welcome.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Maintained accurate logs of patient trips and submitted documentation at end of shift.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Client Service Specialist
Texas Workforce Solutions Child Care Servics
Waco, TX
07.1999 - 11.2007
- Provided knowledgeable service and support for all client needs.
- Determined client income eligibility for single parents/ low income families to provide child care.
- Helped clients every day with positive attitude and focus on customer satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Communicated professionally with colleagues, and clients.
- Sought ways to improve processes and services provided.
- Answered calls, emails and faxes, addressing customer inquiries, solving problems and providing clients with information.
- Promptly responded to inquiries and requests from clients.
Chiropractic Assistant
Mckenzie Chiropractic
Waco, TX
01.1998 - 07.1999
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed electric muscle stimulation, massage and mechanical traction.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Scheduled patient appointments for busy chiropractic practice.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
High School Diploma -
Lorena High School
Lorena, TX05.1991
Skills
- Referral Tracking
- Specialist Referrals
- Multi-Line Phone Proficiency
- Referral Verification
- Patient Referral
- Client Satisfaction
- Data Integrity
- 9999Appointment Confirmation
- Updating Client Data
Languages
Spanish
Limited Working
Timeline
Referral Coordinator
Centrel Texas Neurological Association
05.2021 - 05.2022
Receptionist /Transporter
MRI Center @ Ascension Providence Hospital
11.2007 - 05.2022
Client Service Specialist
Texas Workforce Solutions Child Care Servics
07.1999 - 11.2007
Chiropractic Assistant
Mckenzie Chiropractic
01.1998 - 07.1999
High School Diploma -
Lorena High School
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