Elizabeth Veliz
Pullman,WA
Summary
I have a strong passion for customer service and customer interaction. I love to interact with people and have a very open mind to all needs and inquiries. Helping people directly and being able to see the impact I've made on them is very fulfilling. I am very responsible and have been working since I was 15 so it is nothing new to me.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
04.2024 - 07.2025
- Prepared sandwiches according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently, including ovens and slicers, maintaining operational flow.
- Trained new staff on proper procedures and menu items to ensure consistency in service delivery.
- Greeted guests, promoted specials, and took orders.
Crew Member
Wendy's
08.2022 - 04.2024
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Operated cash register accurately, processing transactions efficiently.
- Collaborated with team members to maintain high standards of cleanliness and food safety.
- Assisted in training new employees on operational procedures and customer interaction techniques.
- Handled customer inquiries and resolved issues promptly, enhancing overall experience.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Joel E. Ferris High School
Spokane, WA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability and punctuality
- Cash handling proficiency
- Dependable and honest
- Patience and empathy
- Menu memorization
- Professionalism and courtesy
Timeline
Sandwich Artist
SUBWAY®Restaurants
04.2024 - 07.2025
Crew Member
Wendy's
08.2022 - 04.2024
High School Diploma -
Joel E. Ferris High School