Elizabeth Venegas
Fontana,CA
Summary
Front Desk Medical Assistant
Bilingual Able to Communicate with Others Verbally In English And Spanish.
Verify Insurance , Check in patients , answer phone Calls , Schedule patients , Collect Copays
Prepare Charts , Input Lab orders
Room and Vital Patients in timely matter
Assist the providers with translation, Chaperone & Bone marrow biopsies.
Overview
11
11
years of professional experience
Work History
Front Desk Medical Assistant
Hematology Oncology Specialists
Redlands, CA
11.2017 - Current
- Greet patients upon arrival and verify necessary paperwork is completed before they are put in a exam room
- Provide administrative support to medical staff, including scheduling appointments and managing patient records.
- Assist in the front office filing, faxing, photocopying and other clerical duties.
- Respond to patient inquiries regarding insurance coverage and billing matters.
- Collect co-payments from patients at time of service.
- Answer multi-line phone system, route calls appropriately and take messages as needed.
- Prepare charts for upcoming appointments by retrieving lab results, x-rays and other documents from previous visits.
- Ensured that all HIPAA requirements are met when handling confidential patient information.
- Maintain a clean reception area by stocking supplies, organizing materials and tidying up waiting room areas as needed.
- Schedule and follow up on patient appointments, collect and processed patient payments and maintained patient files.
- Call patients to confirm scheduled appointments and obtain additional details
- Submit Lab Orders
- Assist providers with either translating or Chaperone
Office Assistant
JM Staffing
West Covina, CA
01.2017 - 06.2017
- Registration Representative - Emergency Department
· Greeting and receive patients in system.
· Daily interaction with EMT, Fire department and Police.
· ER registration and admitting of patients.
· Request and accurately document patients financial responsibilities.
· Verify Insurances benefits, obtain HMO eligibility, assist with Workers Comp authorization.
· Collect co-payments.
· Scan patients charts into system, answer phones.
· Prepare paperwork for Admission of patient.
· Perform light to medium work, including pushing wheelchairs.
· Assist with rapid triage with the RN in charge
Front Desk Medical Assistant
West Point Medical Center
Fontana, CA
01.2015 - 01.2017
- 2017 Front & Back medical assistant - Urgent Care/ Family Practice
· Greeted all patient in friendly and positive manner
· Assisted 3-4 doctors and Physicians per day throughout the medical office
· Performed Phlebotomy for labs testing, UA, as well as obtaining EKG’s and vital signs such as blood pressure, temperature, height and weight
· Used EMR software to update and enter patients’ information into their medical record during the check in process
· Used several insurance websites to verify medical insurance for patients
· Assisted in answering phone calls and scheduling appointments for Workers Comp, Family Practice and Physical Therapy. Worked directly with insurance companies to verify Physical Therapy authorization and kept track of their allowed number of visits.
· Check in of Worker Comp patients and verification of authorizations and all paper work needed for the visit. Check out of the patient and printed out PR2 and distribution of their medication.
· Check in of Weight Loss Patients, and performed lab work, measurements, injections, EKG and distribution of their medication.
Front and Back Medical Assistant
American Primary Care Medical Center
Fontana, CA
10.2013 - 01.2015
- Front & Back Medical Assistant –Full Time
· Front desk receptionist.
· Vitals; blood pressure, height, weight, temperature, Snellen chart, audiogram
· Welcomed patients into Facility
· Filled Prescriptions
· Completed referrals
· Verify insurance Eligibility
· Chart patients folders
· Student Supervisor
· Assistant Manager
· Customer Service - Maintained accurate records on patient charts in accordance with HIPAA regulations.
- Answered incoming calls from patients and scheduled appointments according to established protocols.
- Administered injections or immunizations under the direction of a physician or nurse practitioner.
- Ordered lab tests and other diagnostic studies as requested by physicians or nurses.
Medical Assistant, Pediatrics
Evangeline Gimbel Pediatrics
Fontana, CA
03.2013 - 07.2013
- Vitals
- Room patients
- Vaccines
- Clean office
- Inventory
- Assisted pediatricians with examinations, treatments, and procedures.
- Performed data entry of medical records into Electronic Health Record system.
- Recorded vital signs such as height, weight, blood pressure, temperature, pulse rate, and respiration rate.
- Administered vaccines and immunizations according to protocols.
- Maintained a clean and organized environment in the clinic area.
- Answered incoming calls from patients seeking assistance or advice regarding healthcare needs.
Education
Medical Assistant Certificate - Medical Assisting
UEI College -
Riverside, CA01-2013
High School Diploma -
Henry J. Kaiser High School
2010
Skills
- Excellent time management skills
- Effective problem solver
- Persuasive
- Team management
- Conflict resolution Expert
- Bilingual
Accomplishments
- Consistently received 100% rate of patient satisfaction.
Timeline
Front Desk Medical Assistant
Hematology Oncology Specialists
11.2017 - Current
Office Assistant
JM Staffing
01.2017 - 06.2017
Front Desk Medical Assistant
West Point Medical Center
01.2015 - 01.2017
Front and Back Medical Assistant
American Primary Care Medical Center
10.2013 - 01.2015
Medical Assistant, Pediatrics
Evangeline Gimbel Pediatrics
03.2013 - 07.2013
Medical Assistant Certificate - Medical Assisting
UEI College -
High School Diploma -
Henry J. Kaiser High School