ELIZABETH VILLAFANA
Garland,TX
Summary
Dynamic legal assistant with proven expertise at the Law Office of Sulesco Mbuan and Associates, enhancing client satisfaction through effective communication and meticulous document preparation. Skilled in legal research and conflict resolution, I excel in managing case files and fostering strong client relationships, ensuring confidentiality and accuracy in all operations.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Legal Assistant
LAW OFFFICE OF SULESCO MBUAN AND ASSOCIATES
10.2024 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
- Assisted in negotiation and drafting of settlement agreements, facilitating amicable resolutions in numerous cases.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
Assistant
CENTRO INMIGRANTE LA ESPERANZA
Garland, TX
10.2020 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
ESTHETICS - ESTHETICS
INTERNATIONAL BEAUTY COLLEGE
Garland, TX05-2022
COSMETOLOGIST - COSMETOLOGY
NATIONAL BEAUTY COLLEGE
Garland, TX02-2010
GED -
Mountain View College
Dallas, TX05-2001
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Calendar management
- Legal document preparation
- Client communication
- Document preparation
- Legal research
- Client relations
- Client support
- Document filing
- Notary public
- Relationship building
- Contract review
- Administrative assistance
- Customer service
- Critical thinking
- Appointment scheduling
- Correspondence writing
- Filing system organization
- Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Legal Assistant
LAW OFFFICE OF SULESCO MBUAN AND ASSOCIATES
10.2024 - Current
Assistant
CENTRO INMIGRANTE LA ESPERANZA
10.2020 - Current
ESTHETICS - ESTHETICS
INTERNATIONAL BEAUTY COLLEGE
COSMETOLOGIST - COSMETOLOGY
NATIONAL BEAUTY COLLEGE
GED -
Mountain View College
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