Elizabeth Wampler
Jefferson,Iowa
Summary
Results-driven professional with 9+ years in retail management, customer service, and banking. Skilled in communication, organization, and problem-solving, fostering positive customer relationships. Quick to adapt to new systems and committed to delivering top-tier service. Ready to leverage people skills and operational expertise in a full-time role.
Overview
9
9
years of professional experience
Work History
Store Manager
Fields of Karma Boutique
Jefferson, Iowa
01.2022 - 01.2026
- Managed daily store operations, ensuring seamless customer service, effective sales, and organized merchandising and inventory.
- Built strong customer relationships and provided personalized service to help customers find products suited to their needs.
- Maintained an organized, attractive sales floor and supported visual merchandising and product presentation.
- Handled cash transactions and point-of-sale functions while overseeing inventory management and routine operational tasks to support smooth operations.
- Worked independently while coordinating with ownership and supporting a positive team environment.
- Adapted to changing priorities, fostering a professional and welcoming atmosphere to enhance customer experience.
Banking / Customer Service Experience
People’s Bank
Jefferson, Iowa
01.2017 - 01.2021
- Delivered professional customer service in banking, ensuring confidentiality and accuracy during financial transactions.
- Supported customers with account inquiries and routine banking services, enhancing their overall experience.
- Maintained accuracy and attention to detail while following established procedures and confidentiality standards.
- Cultivated strong communication and relationship-building skills with customers and coworkers, fostering a collaborative environment.
Hospitality / Winery Experience
Santa Maria Winery
Carroll, Iowa
01.2017 - 01.2021
- Provided friendly, attentive customer service, enhancing guest experience in a busy hospitality environment.
- Managed sales, transactions, and customer inquiries to ensure smooth day-to-day operations.
- Handled sales, transactions, customer questions, and day-to-day service responsibilities.
- Coordinated multiple responsibilities, ensuring accuracy and high standards of service delivery.
Education
High School Diploma -
Indian Valley
Gnadenhutten, OHSkills
- Retail management
- Customer relationship management
- Sales & Cash Handling
- Inventory management
- POS systems
- Operational Efficiency
- Team Leadership & Training
- Scheduling & Organization
- Dependability & Adaptability
- Communication & Professionalism
- Conflict resolution
- Dependability & Adaptability
Additional Qualifications
- Strong work ethic and dependable attendance
- Comfortable working independently or as part of a team
- Professional, friendly, and confident communicator
- Quick learner with the ability to adapt to new technology, systems, and procedures
- Experienced working with the public and handling sensitive customer information
Timeline
Store Manager
Fields of Karma Boutique
01.2022 - 01.2026
Banking / Customer Service Experience
People’s Bank
01.2017 - 01.2021
Hospitality / Winery Experience
Santa Maria Winery
01.2017 - 01.2021
High School Diploma -
Indian Valley