Hi, I’m
Elizabeth Watkins
Cheltenham,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Applebee’s Grill & Bar
Bartender/Server
09.2020 - 11.2024
Job overview
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Giant Food Stores
Deli Associate
12.2023 - 05.2024
Job overview
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Chili’s Grill & Bar
Hostess/Sanitizing specialists
04.2019 - 01.2021
Job overview
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Promoted business loyalty by fostering positive customer relationships.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Shining Knights Chess Co.
Teacher's Aide
08.2016 - 03.2019
Job overview
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Enhanced student motivation by recognizing and rewarding progress and achievements in timely manner.
Amazon.Inc
Temporary Sortation Associate
08.2017 - 12.2018
Job overview
- Completed required safety trainings and adhered to all company policies for optimal workplace safety.
- Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
- Adapted swiftly to changes in schedules or workflows while maintaining high-quality output under pressure.
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Demonstrated adaptability by cross-training in various roles within the sortation center as needed.
Education
Montgomery County Community College
Associate of Science from Marketing Management
05.2023 - Current
Cheltenham High SchoolCheltenham, PA
High School Diploma
09.2012 - 06.2016
Skills
Customer assistance
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