ELIZABETH WHELAN
Summary
Current Psychology student with a minor in Emerging Technology in Business and Design, bringing customer service, guest relations, and campus support experience. Known for organized communication, teamwork, and handling reservations, payments, and premium client interactions in fast-paced service settings. Seeking a career in sports, hospitality, and HR.
Overview
1
1
year of professional experience
Work History
Premium Sales Seating Associate Internship
The Louisville Bats Minor League Baseball Team - AAA Affiliate to the Cincinnati Reds
05.2026 - 08.2026
- Premium seating and suite sales
- Delivered suite services that elevated client experience during events.
- Client relations and customer service
- This premium area of the ballpark internship hosts the business's highest spending clientele
- This role is the Louisville Bats' most people-focused, from both a customer relationship and internal communication perspective
Information Services Specialist
Armstrong Student Center - Miami University
Oxford, Ohio
11.2025 - 08.2026
- Guided students and visitors in navigating campus and accessing information about Armstrong Student Center.
- Provided campus information and directions at Armstrong Student Center for Miami University visitors.
- Managed phone inquiries and communicated essential information regarding student center services.
- Scheduled room reservations and supported event space requests for student organizations.
- Coordinated guest room reservations and oversaw a smooth event check-in process at the venue.
Resort Hospitality Intern
Corolla Light Resort
Outer Banks, NC
05.2025 - 08.2025
- Coordinated diverse events, such as live music performances, silent discos, movie nights, and sports tournaments, while enhancing guest engagement and enjoyment.
- Interacted with guests during events, fostering memorable experiences and positive feedback from attendees.
- Assisted guest services at resort front desk with check-ins and check-outs.
- Answered guest questions about Corolla Light Resort amenities, schedules, and local attractions.
- Supported reservations staff with booking updates, confirmations, and guest record checks.
Bartender and Server
O'Pub - Sorriso Osteria + Bar
Oxford, Ohio
08.2026 - Current
- Greeted guests and curated personalized dining experiences at O'Pub Sorriso Osteria + Bar.
- Collaborated closely with team members to deliver consistently high-quality service to customers.
- Processed payments through point-of-sale system, ensuring accurate tab balances for each guest.
Education
Bachelor of Arts - Psychology
Miami University (Ohio)
Oxford, Ohio05-2027
High School Diploma -
Sacred Heart Academy
Louisville, KY01-2023
Skills
- Client relations
- Event coordination
- Exceptional communication and interpersonal skills
- Team collaboration
- Ability to work independently and as part of a team
- Strong organizational and time-management skills
- Self-motivated
- Experience in working in several environments with multiple age groups
EXECUTIVE ROLES & LEADERSHIP
- Director of Member Engagement for my social sorority on campus (Delta Lambda chapter of Kappa Kappa Gamma)
- Plan and execute every sisterhood event for the chapter, as well as coordinate with other chapters and venues in Oxford
- Nomination Committee Chairman selects the next leadership and executive council and navigates six other members to conducting interviews and decisions for this process
- Led retreats for the Sacred Heart students
- Attended leadership trainings and seminars
Timeline
Bartender and Server
O'Pub - Sorriso Osteria + Bar
08.2026 - Current
Premium Sales Seating Associate Internship
The Louisville Bats Minor League Baseball Team - AAA Affiliate to the Cincinnati Reds
05.2026 - 08.2026
Information Services Specialist
Armstrong Student Center - Miami University
11.2025 - 08.2026
Resort Hospitality Intern
Corolla Light Resort
05.2025 - 08.2025
Bachelor of Arts - Psychology
Miami University (Ohio)
High School Diploma -
Sacred Heart Academy