Elizabeth Whitaker
Lawndale,CA
Summary
Skilled individual with thorough understanding of eyewear, lenses and ophthalmic products. Assesses individual customer preferences to deliver optimal solutions. Exceeds service expectations by cultivating meaningful individual relationships and passionately addressing customer concerns.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Optician
Dr. Esther Ahn. Optometry
04.2022 - Current
- Working at an Ophthalmology practice
- Providing excellent customer service, optical sales and insurance billing
- Duties include: Helping patients with selection of frames and lens options
- Dispensing glasses and contact lenses
- Frame adjustments and repairs
- Knowledgeable in checking insurance, authorizations and billing (VSP, Eyemed, MES, Davids Vision, Spectera)
Licensed Optician / Diagnostic Optometrist
Synsam AB
05.2009 - 07.2022
- Worked as a senior dispensing optician and licensed optician
- Examine patients eyes for glasses and contact lenses
- Customizing and selling glasses and contact lenses to patients
- Also referring patients to a GP for prescriptions corrections or hospital eye clinic for further investigation.
Education
Licensed Optometrist -
Karolinska Institute Stockholm
02.2004
Optician -
Ruder Boskovic, Technical School
06.1999
Skills
- Assistive Equipment Instruction
- Optical orders
- Corrective lens options
- Visual acuity testing
- Active Listening
- Troubleshooting
- Calm Under Pressure
- Verbal Communication
- Organization
- Dependable and Responsible
- Eyewear brands
- Adjusting Eyewear
- Selecting frames
- Attention to Detail
- Certified Optician
- Customer Service
- Order Preparation
- Children's eyewear
- Insurance approvals
- Optical dispensing
- Insurance Billing
- Contact lens
- Billing Processing
- Appointment Scheduling
- Multifocal Lenses Knowledge
- Certified Optician (ABO)
- Optical Needs Assessment
- Optical Terminology
Certification
- ABO Certified Optician 2024
- Dry Eye Assessment, Linnē University, 01/2017, 06/2017
- Diagnostic Optometry, Linnē University, 09/2015, 08/2016
- Visual Ergonomy, Linnē University, 09/2010, 06/2011
Professional Background
19 Yr., European Licensed Work Experience. Honest, detail-oriented, reliable, hard worker, timely, well organized, efficient, professional Optician/Diagnostic Optometrist, certified in dispensing corrective lenses and contact lenses with Dry Eye Assessment and Treatment plus Visual Ergonomy experience. Years of patient preliminary work-up: taking health history, visual acuity, performing pupillary assessment, motility, and confrontational field test; accurately measuring intraocular pressure and administering eye drops for pupil dilation and topical anesthesia. Diagnostic testing: Retinal imaging, Visual Field, OCT, Corneal Topography, Auto-refractor, Lensometry.
Availability
Available for immediate interview, goal is to work closer to home.
Personal Information
Spouse of Disabled Marine Corp Veteran
Optician
References
- Emilie Forss, Synsam Sergel, bc.sergel@synsam.com, +46 8212044
- Christina Stegen, Synsam Hornsgatan Synmodets Stockholm AB, hornsgatan@synsam.se, +46 85 560 2550
Languages
Swedish
Native or Bilingual
Croatian
Native or Bilingual
English
Full Professional
Timeline
Optician
Dr. Esther Ahn. Optometry
04.2022 - Current
Licensed Optician / Diagnostic Optometrist
Synsam AB
05.2009 - 07.2022
Licensed Optometrist -
Karolinska Institute Stockholm
Optician -
Ruder Boskovic, Technical School