Elizabeth Willard
Preston,Idaho
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Customer-oriented sales professional with 20 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
29
29
years of professional experience
Work History
Sales Representative Team Leader
Qualpol, LLC
Jerome, ID
02.2020 - 03.2024
- Sourced new leads through industry contacts, cold calling, and other methods of outreach.
- Developed relationships with key customers in order to secure long-term business partnerships.
- Monitored competitor activities in order to stay ahead of the competition.
- Communicated regularly with upper management regarding progress towards departmental objectives.
- Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
Sales Manager
Plastic Industries, Inc.
Preston, Idaho
03.2005 - 11.2018
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Researched potential customers using various sources such as public records, web searches.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Prospected for new business using databases and other strategies to generate sales.
Machine Operator
Schreiber Foods Inc.
Logan, UT
01.2001 - 02.2005
- Monitor the feed and speed of machines during the machining process.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Comply with company policies regarding quality control procedures.
- Monitored and observed production line to watch for pile-ups and jams.
Claims Representative
Firm Solutions
Orange, CA
09.1995 - 04.1999
- Investigated workers' compensation claims to determine eligibility and extent of coverage.
- Reviewed medical records, interviewed employers and claimants, analyzed wage loss calculations, and reviewed evidence for accuracy.
- Processed benefit payments in accordance with applicable laws and regulations.
- Developed strategies to resolve complex cases within established timeframes.
- Negotiated settlements between claimants and employers or insurers when appropriate.
- Provided customer service by responding promptly to inquiries from claimants, employers, attorneys and other stakeholders.
- Maintained accurate records of all claim activities including correspondence, reports, investigations, settlements.
- Communicated with medical providers, claimants, lawyers and public officials to provide invested parties with claim information and facilitate necessary participation.
Education
High School Diploma -
Indio High School
Indio, CA01-1981
Some College (No Degree) - General Studies
Long Beach City College
Long Beach, CASome College (No Degree) -
Rancho Santiago
Costa Mesa, CACertificate - Medical Assisting
Butte County Regional Occupational Program
Chico, CACertificate - Workers Compensation
Claims Mgt. Training Institute
Irvine, CACertificate - Workers Compensation
IEA Workers Compensation
Orange, CASkills
- Cold-Calling
- Consultative And Relationship Selling
- Customer Relationship Building
- Client Relationship Building
- Competitor Tracking
Timeline
Sales Representative Team Leader
Qualpol, LLC
02.2020 - 03.2024
Sales Manager
Plastic Industries, Inc.
03.2005 - 11.2018
Machine Operator
Schreiber Foods Inc.
01.2001 - 02.2005
Claims Representative
Firm Solutions
09.1995 - 04.1999
High School Diploma -
Indio High School
Some College (No Degree) - General Studies
Long Beach City College
Some College (No Degree) -
Rancho Santiago
Certificate - Medical Assisting
Butte County Regional Occupational Program
Certificate - Workers Compensation
Claims Mgt. Training Institute
Certificate - Workers Compensation
IEA Workers Compensation
Similar Profiles
Kaullin ThompsonKaullin Thompson
Line Operator at QualPol LLCLine Operator at QualPol LLC
Brigham TaplinBrigham Taplin
National Sales Director at QualpolNational Sales Director at Qualpol
Kevin PenteltonKevin Pentelton
Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.
Shannon SwainstonShannon Swainston
Assistant Store Manager at K & B ServiceAssistant Store Manager at K & B Service
Jessica MillerJessica Miller
Tech 3 Production Worker at Thermo Fisher ScientificTech 3 Production Worker at Thermo Fisher Scientific