Elizabeth Wolfenberger
Summary
Ambitious and determined, I am a graduate of Ball State University with a bachelor's degree in Interpersonal Communication and a minor in Property Management. Throughout my academic journey, I developed excellent communication skills through immersive learning experiences. Additionally, I refined my ability to learn quickly, utilize computer-based platforms, work exceptionally under pressure, and present ideas effectively. Known for my outstanding ability to manage diverse teams, satisfy clients, and take initiative- I thrive in driving results, achieving goals, and overcoming challenges! I am actively seeking new opportunities in the Fort Lauderdale area where I can continue to develop professionally, apply my skill set, and make a meaningful impact in my next workplace. I am passionate about people and committed to success!
Overview
7
7
years of professional experience
Work History
Client Care Specialist
Art Home Photo
02.2025 - Current
- Served as the sole liaison between clients, photographers, and management, overseeing all communication channels with urgency.
- Learned new processes and technologies quickly, enabling immediate support in high pressure and time sensitive scenarios.
- Communicated and followed up with the status of projects proactively.
- Oversaw orders from first contact to delivery with precision and timeliness.
- Managed complex hourly scheduling of 10+ photographers, 60+ daily clients, and management, ensuring smooth appointment flow and reducing client wait times.
- Built strong rapport driven relationships by anticipating needs, delivering clear communication, and ensuring client satisfaction.
- Engaged with clients at industry and company events, supporting relationship development and business growth.
- Boosted sales performance by guiding customer purchasing decisions, promoting additional products, and generating positive reviews.
- Identified unmet client needs and proposed new service offerings to management, leading to successful implementation and expanded revenue opportunities.
- Demonstrated proficiency across diverse platforms and technologies to support daily operations and improve productivity.
- Managed the full production cycle from initial client contact through final delivery, ensuring seamless scheduling, execution, and follow-up edits.
Fine Dining Server
Cork n' Cleaver
01.2026 - Current
- Consistently received 5-star guest reviews, contributing to the restaurant's high rating.
- Delivered exceptional service in a high-end restaurant, providing a highly refined dining experience.
- Worked incredibly accurately and effectively in a fast-paced environment under pressure.
- Delivered a fully verbal, multi-course dining experience by memorizing and presenting the entire menu in detail to each table.
- Demonstrated exceptional time management and multitasking skills by handling two full-time jobs while maintaining peak performance in both roles.
Office Assistant
Columbia City Plastics
12.2023 - 11.2024
- Assisted the business owner with administrative tasks, ensuring efficient operations.
- Communicated with clients by responding to emails, answering phones, and addressing inquiries.
- Created and maintained detailed spreadsheets to organize data and improve record-keeping efficiency.
- Rapidly adjusted to evolving office demands.
Property Manager
Individual Property Owner
05.2024 - 11.2024
- Implemented a data management system that tracked facilities maintenance, identified areas of improvement, and created target goals.
- Oversaw property renovations, including siding installation and exterior painting.
- Coordinated and managed maintenance tasks by liaising with contractors, housekeepers, repair technicians, and service providers.
- Conducted regular property inspections to identify and address maintenance needs.
- Worked with insurance companies to assess coverage requirements.
Server
Olive Garden
05.2022 - 08.2022
- Provided excellent customer service by taking orders, developing a deep understanding of beverages and meals, and ensuring prompt delivery to confidently assist guests.
- Obtained a liquor license to serve alcoholic beverages, ensuring compliance with all regulations and providing responsible service to guests.
Barista and Cashier
DeBrand Fine Chocolates
12.2019 - 05.2022
- Assisted with purchases via in store and online.
- Contributed to a positive work environment through active listening and effective communication.
- Worked as a team to deliver difficult project requirements and solutions.
Education
Bachelor's degree - Interpersonal Communications, Property Management
Ball State University
01-2024
Skills
Detail-oriented
Strong communication skills
POS system operations
Administrative support
Complex schedule management
Computer proficiency
Exceptional customer and client relations
Strategic problem-solving
Project management
Timeline
Fine Dining Server
Cork n' Cleaver
01.2026 - Current
Client Care Specialist
Art Home Photo
02.2025 - Current
Property Manager
Individual Property Owner
05.2024 - 11.2024
Office Assistant
Columbia City Plastics
12.2023 - 11.2024
Server
Olive Garden
05.2022 - 08.2022
Barista and Cashier
DeBrand Fine Chocolates
12.2019 - 05.2022
Bachelor's degree - Interpersonal Communications, Property Management
Ball State University