Elizabeth Woods-Gaston
Kenosha
Summary
Dynamic Assistant Manager with a proven track record at Wilkomms (J C Stores), excelling in customer satisfaction and team leadership. Demonstrated expertise in money handling and fostering a positive work environment, leading to increased accuracy in financial transactions and enhanced team dynamics. Skilled in addressing customer needs, ensuring a seamless and efficient shopping experience.
Overview
24
24
years of professional experience
Work History
Assistant Manager
Wilkomms (j C Stores)
03.2001 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
Associate of Arts - English
Olive Harvey College of Chicago Illinois
Chicago, IL08-1987
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Workload management
- Team building
Timeline
Assistant Manager
Wilkomms (j C Stores)
03.2001 - Current
Associate of Arts - English
Olive Harvey College of Chicago Illinois
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