ELizabeth Wrobel

• Developed strong relationships with regular clients, earning trust and respect through consistent high-quality service and timely communication.
• Navigated diverse terrains across urban and rural areas adeptly while adhering to all traffic laws for safe transportation outcomes.
• Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
• Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
• Completed daily vehicle inspections to ensure compliance with safety regulations and identify potential maintenance needs promptly.

• Developed strong relationships with regular clients, earning trust and respect through consistent high-quality service and timely communication.
• Navigated diverse terrains across urban and rural areas adeptly while adhering to all traffic laws for safe transportation outcomes.
• Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
• Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
• Completed daily vehicle inspections to ensure compliance with safety regulations and identify potential maintenance needs promptly.
• Maintained accurate records of pick-ups and deliveries, ensuring proper documentation and adherence to DOT regulations.
• Trained new couriers on company procedures, route optimization strategies, and best practices for safe handling of materials during transport.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Facilitated smooth collaboration between departments through clear communication channels.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

• Managed time-sensitive medical deliveries carefully, understanding the importance of prompt service in life-saving situations.
• Contributed to team success by collaborating effectively with fellow couriers on shared routes or larger projects requiring multiple personnel resources.
• Supported warehouse operations by assisting with loading/unloading vehicles as needed or organizing inventory during downtime between deliveries.
• Enhanced delivery efficiency by optimizing routes and utilizing advanced GPS navigation systems.
• Maintained accurate records of pick-ups and deliveries, ensuring proper documentation and adherence to DOT regulations.
• Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.

DG Specialist Certification full time PM route at an off site facility

Performed daily PM shipping operations of auditing, entering in autodg, and scanning, loading radioactive freight. (average of 300 plus packages daily)

Knoweledge of autodg system, pscanner (setting up scanners and cons tags)

Loaded freight in the cans according to URSA labels

Communication with on site customer throughout the day on their daily operations as well as updates to the ramp departures.

• Navigated diverse terrains across urban and rural areas adeptly while adhering to all traffic laws for safe transportation outcomes.
• Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
• Completed daily vehicle inspections to ensure compliance with safety regulations and identify potential maintenance needs promptly.
• Participated in ongoing professional development opportunities, staying current on industry trends and best practices for courier services.
• Maintained accurate records of pick-ups and deliveries, ensuring proper documentation and adherence to DOT regulations.
• Supported warehouse operations by assisting with loading/unloading vehicles as needed or organizing inventory during downtime between deliveries.