Elizabeth Yankah
Lithia Springs,GA
Overview
9
9
years of professional experience
1
1
Certification
Work History
Payroll Specialist
Jenmac Virtual Solutions
11.2023 - 11.2024
- Reviewed time records for employees to verify accuracy of information.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
Sales Representative
Alight Solutions
10.2021 - 10.2023
- Identified and developed leads in Salesforce, contributing to a 25% increase in lead conversion
- Managed 50-70 inbound calls daily, maintaining a customer satisfaction rate of 95%
- Exceeded sales targets by 20% through effective outbound marketing and lead management
- Trained new employees, improving team sales performance by 15%
- Researched and identified possible new accounts for sales development
- Used CRM software to maintain detailed contact logs and account records
- Was responsible for selling various insurance plans or services such as Medicaid and Medicare plans to individuals and businesses
Sales Representative
Pereolit Company Limited
01.2016 - 12.2020
- Implemented marketing strategies that increased product sales by 30%
- Conducted outdoor selling programs, resulting in a 25% increase in market penetration
- Maintained detailed product knowledge, enhancing customer support and driving a 20% increase in sales
- Resolved customer issues by following up on orders and answering product knowledge questions while staying up to date with product changes
- Performed cost-benefit analysis of existing and potential customers
Education
Business Administration -
Kwame Nkrumah University of Science & Technology
Kumasi09.2020
Skills
- New hire processing
- Time sheet review
- Accounts payable
- Payroll auditing
- Spreadsheet creation
- Employee file maintenance
- Processing garnishments
- Project management
- Microsoft Office( Excel, Word, Outlook)
Certification
•Marketing Management Certification,
- Certified Payroll Professional (CPP) -
Timeline
Payroll Specialist
Jenmac Virtual Solutions
11.2023 - 11.2024
Sales Representative
Alight Solutions
10.2021 - 10.2023
Sales Representative
Pereolit Company Limited
01.2016 - 12.2020
•Marketing Management Certification,
- Certified Payroll Professional (CPP) -
Business Administration -
Kwame Nkrumah University of Science & Technology
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