Elizabeth Young
St. Louis Park,MN
Summary
High-energy employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business, and staff needs balanced and operations in line with targets.
Overview
3
3
years of professional experience
Work History
Shift Lead
Magee's Irish Pub and Eatery
01.2024 - 08.2024
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Helped store management meet standards of service and quality in daily operations.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Shift Manager
Macubana
08.2022 - 10.2023
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Barista Trainer
Starbucks
03.2021 - 09.2022
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Makeup Artist
Self-employeed
04.2021 - Current
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired look.
- Sanitized makeup tools to avoid spread of infection.
- Applied makeup in accordance with clothing style.
Education
Associate Degree - Esthetics
Iowa School of Beauty
07.2024
HIGH SCHOOL -
Ankeny High School
01.2022
Skills
- Staff Motivation
- Decision-making capabilities
- Performance Improvement
- Team Development
- Safety Compliance
References
- Bree Phillips, Instructor, (720)-229-8460, bree.phillips@iowaschoolofbeauty.com
- Christina Coppi, Instructor, (515)-689-9818, christina.coppi@iowaschoolofbeauty.com
- Betsey McKenzie, Employer, (612)-281-7534, betsey@be-luminous.net
Timeline
Shift Lead
Magee's Irish Pub and Eatery
01.2024 - 08.2024
Shift Manager
Macubana
08.2022 - 10.2023
Makeup Artist
Self-employeed
04.2021 - Current
Barista Trainer
Starbucks
03.2021 - 09.2022
Associate Degree - Esthetics
Iowa School of Beauty
HIGH SCHOOL -
Ankeny High School
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