Elizabeth Young
Stockton,CA
Summary
Dedicated, resourceful, flexible, goal-driven professional. I am a people person who believes in clear, simple, empowering communication. I think outside of the box when problem solving, I absorb and apply feedback well, enjoy challenges, believe in continued education, and am systematic and practical in execution. I have proven fluency in punctuality, resource allocation, schedule mgmt, digital literacy, effective time-management, and organizational etiquette. I am looking for a position where I can apply my hard work ethic - wherein my tendency to go above and beyond can impact the efficiency of a great company.
Overview
5
5
years of professional experience
Work History
Receptionist/Accounts Payable
O'Brien Steel Erectors
Stockton, United States
01.2022 - Current
- Process and post daily customer payments, ensuring accurate allocation, and timely deposit entries.
- Generate and issue monthly invoices to clients in a timely manner, ensuring accuracy in billing details.
- Review and reconcile accounts to identify discrepancies, and resolve issues in a prompt and efficient manner.
- Collaborate with customers and internal departments to follow up on overdue accounts, and negotiate payment terms.
Service Specialist
Savemart
Stockton, United States
05.2020 - 08.2021
- Developed knowledge pertaining to products and sale items to answer customers questions
- Completed other duties as assigned, such as returning unwanted merchandise, retrieving special products at customer's request, and enhancing product displays through a uniform presentation
- Ensured customer was completely satisfied by assisting with carrying out their groceries
- Swept and mopped floors using company approved cleaners
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
Crew Member
McDonald's
Stockton, United States
11.2019 - 03.2020
- Provided excellent customer service in a fast-paced environment
- Handled cash and processed payments accurately
- Ensured cleanliness and organization of the work area
- Worked as part of a team to meet and exceed customer expectations
- Assisted in preparing and serving food according to company standard
Education
High School -
Penn Foster
Scranton01.2018
Skills
- Microsoft Office Suite
- G-Suite
- Slack
- Microsoft Outlook
- Zoom
Timeline
Receptionist/Accounts Payable
O'Brien Steel Erectors
01.2022 - Current
Service Specialist
Savemart
05.2020 - 08.2021
Crew Member
McDonald's
11.2019 - 03.2020
High School -
Penn Foster
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