Elizabeth Zenszer
Ambler,PA
Summary
Mom of 3 with easy adaptability ready to start and learn with a new team. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
19
19
years of professional experience
Work History
Floor Manager
The Phil's Tavern
Blue Bell, Pennsylvania
10.2006 - 02.2026
- Supervised dining room operations at The Phil's Tavern during busy service periods.
- Coordinated servers, bartenders, and hosts to maintain smooth floor coverage.
- Monitored guest satisfaction and resolved service issues with calm professionalism.
- Trained new staff on service standards, floor procedures, and guest interaction.
- Handled cash drawer counts, POS transactions, and shift closing tasks.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Education
CPT - Phlebotomy
Phlebotomy Training Specialist
King of Prussia, PA 08.2026 - 10.2026
Hatboro Horsham High School
Horsham, PASome College (No Degree) - Health Administration
Montgomery County Community College
Blue Bell, PASkills
- Patient care
- Phlebotomy techniques
- Clinical procedures
- Medical terminology
- Venipuncture technique
- Specimen collection
- Infection control
- Patient preparation
- Customer service
- Venipuncture and capillary puncture
- Multi-sample collection
- Venipuncture expertise
- Capillary puncture
- Blood collection
- Self motivation
Timeline
CPT - Phlebotomy
Phlebotomy Training Specialist
08.2026 - 10.2026
Floor Manager
The Phil's Tavern
10.2006 - 02.2026
Hatboro Horsham High School
Some College (No Degree) - Health Administration
Montgomery County Community College