Brianna Riley
South Easton,MA
Summary
First-year nursing student with clinical and lab experience, complemented by a background as a floor manager focused on health and safety standards. Proven ability in employee training and fostering positive customer relations, enhancing overall service quality. Adaptable in fast-paced environments, effectively managing last-minute changes while maintaining high work quality. Recognized for thriving under pressure and consistently delivering results with speed and accuracy.
Overview
3
3
years of professional experience
Work History
Floor Manager
The Childrens Museum Easton
North Easton, Massachusetts
05.2023 - Current
- Maintained a safe, clean and organized floor environment.
- Resolved customer complaints and escalated complex issues to ensure customer satisfaction.
- Coordinated museum opening and closing procedures to ensure smooth operations.
- Trained and guided new employees on museum policies and procedures to enhance onboarding experience.
- Work hands on with children ages 0-7 years old to help develop fine motor skills.
- Exhibited patience and understanding while interacting with children.
Education
High School Diploma -
Oliver Ames High School
North Easton, MA06-2025
Some College (No Degree) - Nursing
Merrimack College
North Andover, MASkills
- Floor management
- Operational efficiency
- Safety protocols
- Health and safety
- Employee training
- Team building
- Customer relations
- Customer service
- Problem-solving abilities
- Problem resolution
- Task prioritization
- Health assessment
- Safety compliance
- Patient relationship building
- Patient care and safety
- Client documentation
- Recording vital signs
- Vital sign monitoring
- Electronic charting
- Infection control
- Linen management
- Supply restocking
Languages
American Sign Language
Elementary
Timeline
Floor Manager
The Childrens Museum Easton
05.2023 - Current
High School Diploma -
Oliver Ames High School
Some College (No Degree) - Nursing
Merrimack College