Elizabeth (Abby) Morales Loza
Colorado Springs,CO
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
123Homeloan
Colorado Springs, CO
03.2024 - Current
- Ensured compliance with all federal, state and local regulations related to mortgage lending.
- Maintained current knowledge of secondary market trends, government programs and other available financing sources.
- Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
- Conducted interviews with prospective clients to gather information regarding loan applications.
- Resolved borrower complaints in a timely manner while providing excellent customer service.
- Participated in team meetings, trainings conducted by management staff regarding updates on products, services offered by the company.
- Monitored loan progress, ensuring timely processing and closing.
- Met with applicants to obtain information for loan applications and answer questions about loan process.
Account Executive
Casa Latina Homes
Colorado Springs, CO
09.2023 - Current
- Scanned and emailed documents promptly after completion of signings.
- Maintained accurate records of all notarial acts performed including date, time, location, type of document and parties involved.
- Performed notarizations for loan documents, affidavits, and other legal documents.
- Created tools, scripts, and pipelines for content creation.
- Analyzed clients finances to determine eligibility for home purchasing
Business Owner/ Manager
JMorales Drywall LLC
Colorado Springs, CO
04.2016 - Current
- Monitored cash flow to ensure proper budgeting of resources.
- Ensured compliance with all local laws and regulations related to the business operations.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Conducted audits to ensure accuracy of payroll data.
- Interpreted conversations between Spanish-speaking workers and English-speaking clients.
Spanish Tutor- DYAD
Third Future
Colorado Springs, CO
08.2023 - 06.2024
- Demonstrated various teaching techniques to engage students in the learning process.
- Developed lesson plans tailored to the needs of each student.
- Encouraged students to ask questions and participate in discussions.
- Prepared and administered tests to assess student understanding of course material.
- Maintained accurate records of student attendance and progress.
- Utilized different methods such as audio and visual aids, lectures, demonstrations, or hands-on activities to enhance learning outcomes.
- Organized group activities to allow students to practice problem-solving skills.
Kitchen Manager
Third Future
Colorado Springs, CO
10.2021 - 05.2022
- Developed and implemented kitchen policies, procedures and quality standards.
- Ensured compliance with health and safety regulations.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Received, organized and rotated paper goods and food ingredients.
Education
High School Diploma -
Harrison High School
Colorado Springs, COSkills
- Credit check knowledge
- Goal-Oriented
- Document analysis
- Financial Analysis
- Bilingual fluency in Spanish
Certification
- Colorado Public Notary
Timeline
Mortgage Loan Officer
123Homeloan
03.2024 - Current
Account Executive
Casa Latina Homes
09.2023 - Current
Spanish Tutor- DYAD
Third Future
08.2023 - 06.2024
Kitchen Manager
Third Future
10.2021 - 05.2022
Business Owner/ Manager
JMorales Drywall LLC
04.2016 - Current
High School Diploma -
Harrison High School
- Colorado Public Notary