ELIZABETH ANN HOLLY
Frostburg,MD
Summary
Dynamic and empathetic Customer Service Representative with a proven track record at Hunterdouglas. Excelled in resolving complaints and boosting customer loyalty through exceptional service, leveraging strong problem-solving and active listening skills. Collaborated effectively to surpass team goals, enhancing client satisfaction and fostering a positive service environment.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Hunterdouglas
10.2019 - 10.2024
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
High School Diploma -
Westmar High
Lonaconing, MD06.2003
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Customer Service Representative
Hunterdouglas
10.2019 - 10.2024
High School Diploma -
Westmar High
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