Elizabeth Yanez
Crowley,TX
Summary
Dynamic Sales Development Representative with a proven track record at Ikon Technologies, excelling in lead prospecting and email outreach. Achieved monthly quotas for qualified opportunities while leveraging critical thinking and marketing support to drive revenue growth. Bilingual in Spanish, enhancing communication with diverse clients.
Overview
11
11
years of professional experience
Work History
Sales Development Representative
Ikon Technologies
Arlington, TX
10.2024 - Current
- Developed email and calling scripts to improve outreach effectiveness and efficiency.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- Called on key decision-makers using phone, email and social touches to bring on new business.
- Provided detailed product demonstrations to prospects, highlighting features and benefits.
- Participated in training sessions to stay updated on product offerings and sales techniques.
- Coordinated with marketing to develop materials and tools that support sales development efforts.
- Communicated prospect needs and account details to prepare team for scheduled introduction meeting.
- Achieved and exceeded monthly quotas for qualified opportunities generated.
- Researched potential prospects online to produce qualified call lists for sales colleagues.
- Leveraged CRM to maintain activity, contact and account information of customers and prospects.
- Provided ongoing training and support for team members on topics related to B2B sales processes.
- Created strategies to increase sales revenue by targeting key markets or expanding into new areas of business.
Marketing /Sales Agent
USA groups
02.2024 - 10.2024
- Negotiated contracts, pricing and payment terms with customers.
- Prepared sales presentations, proposals, contracts and other documents for customers.
- Created strategies to increase sales revenue by targeting key markets or expanding into new areas of business.
- Negotiated contracts with clients to ensure maximum profitability.
- Developed and maintained relationships with clients through regular communications, meetings and follow-up phone calls.
- Prospected new opportunities by identifying promising commercial customers and qualifying leads.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Trucking Dispatcher
Street Family LLC
Arlington, TX
05.2017 - 10.2023
- Processed orders for pickup and delivery of goods according to customer requirements.
- Managed all outgoing freight by working closely with warehouse personnel to coordinate loading activities.
- Ensured compliance with Department of Transportation regulations relating to hazardous materials handling and shipping procedures.
- Communicated regularly with management regarding operational status updates.
- Resolved any problems arising from the shipment of goods or services such as damaged items or delayed deliveries.
Life Insurance Agent
Kemper
Fort Worth, United States
01.2021 - 05.2021
- Providing insurance purchasing advice to clients.
- Providing good customer service to maintain and retain your client base.
- Expanding your customer base.
- Maintaining electronic and paper records.
- Assisting clients with the claims process.
- Recruiting new talent.
Division Leader
Primerica
Grande Prairie
04.2018 - 04.2019
- Created multiple District Leaders
- Submitted $10,000 in premiums per month
- Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, or any other relevant information needed to construct financial plan.
- Seek out new clients and develop clientele by networking to find new customers.
- Customize insurance programs to fit various customers.
- Train new representatives on office and field procedures.
New Car Salesperson
Meador Dodge Chrysler Jeep Ram
Fort Worth, United States
09.2017 - 11.2018
- Closed 18-20 car deals per month, with excellent survey scores of above 96%
- Used consultative sales process to match customers with vehicles suiting their needs.
BDC Representative
Meador Dodge Chrysler Jeep Ram
Fort Worth, United States
07.2014 - 07.2017
- Contact Rate: 80 percentile
- Conversion Rate: 50-55% of all customers were converted to either sales and/or sales
- Logging customer details and comments in our system.
- Scheduling appointments and following up with any 'no show' customers.
- Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
- Maintaining contact with customers to ensure they are happy with our service.
- Ensuring potential customers are aware of any promotions.
New Car Salesperson
Meador Dodge Chrysler Jeep Ram
Fort Worth, United States
03.2014 - 07.2014
- Closed 15-18 car deals per month, with excellent survey scores of above 96%
- Used consultative sales process to match customers with vehicles suiting their needs.
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained cost associated with purchase.
- Researched new automotive releases to maintain knowledge of new products and trends.
Education
Associates Degree - Legal Assistant/Paralegal
Bryan University
Tempe02.2018
Associates Degree - Business Accountancy
University of Texas At Arlington
Arlington08.2016
Skills
- Complex problem solving
- Structural analysis
- Critical thinking
- Decision making
- Spanish proficiency
- Lead prospecting
- Email outreach
- Product demonstration
- Goal orientation
- Marketing support
- Social selling
- Customer upselling
- Revenue growth
- MS office
Personal Information
Title: Sales and Customer Relationship Manager
Timeline
Sales Development Representative
Ikon Technologies
10.2024 - Current
Marketing /Sales Agent
USA groups
02.2024 - 10.2024
Life Insurance Agent
Kemper
01.2021 - 05.2021
Division Leader
Primerica
04.2018 - 04.2019
New Car Salesperson
Meador Dodge Chrysler Jeep Ram
09.2017 - 11.2018
Trucking Dispatcher
Street Family LLC
05.2017 - 10.2023
BDC Representative
Meador Dodge Chrysler Jeep Ram
07.2014 - 07.2017
New Car Salesperson
Meador Dodge Chrysler Jeep Ram
03.2014 - 07.2014
Associates Degree - Legal Assistant/Paralegal
Bryan University
Associates Degree - Business Accountancy
University of Texas At Arlington
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