ELIZABETH KIMIKO PONGASI
Mililani Town
Summary
Dedicated Medical Assistant with proven expertise in patient care and team collaboration, works at WOMENS HEALTH ADMINISTRATION AT KAPIOLANI. Excelled in enhancing patient experience through compassionate service and vital signs monitoring. Demonstrates success in improving clinic efficiency and patient satisfaction, with a strong focus on sterilization techniques and OB/GYN procedures.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
35
35
years of professional experience
Work History
Medical Assistant
Women’s Health Administration
09.1997 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, take vitals, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Administering injections (Flu shots, TDAP, Depo Provera, etc...)
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plan.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Bakery Assistant
Mililani Bakery
03.1990 - 07.1993
- Washed dishes and sanitized prep area at end of each shift.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Medical Assisting
Med Assist of Hawaii
Honolulu, HIHigh School Diploma -
Mililani High School
Mililani, Hawaii05-1992
Skills
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Sterilization techniques
- Reliable team player
- Compassionate
- Adaptable
- Inventory and supply management
- OB/GYN procedures
- Patient scheduling
- HIPAA compliance
Timeline
Medical Assistant
Women’s Health Administration
09.1997 - Current
Bakery Assistant
Mililani Bakery
03.1990 - 07.1993
Medical Assisting
Med Assist of Hawaii
High School Diploma -
Mililani High School
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