Elizabeth 'Lisa' Gonzales
Morgan Hill,CA
Summary
Meticulous Medical Office Assistant with 20 plus years of hands-on experience. Keeps office running smoothly by handling appointment setting, using medical software applications and performing clerical duties. Caring, compassionate and always professional.
Overview
22
22
years of professional experience
Work History
Patient Service Representative
Silicon Valley Medical Development
Morgan Hill, CA
05.2019 - Current
- Patient registration check in and out
- Data entry
- Verify insurance
- Obtain authorizations
- Provide call center assistance
- Virtual Zoom appointment scheduling and create meeting and Passcodes.
- Epic EMR experience.
- Took copayments and compiled daily financial records
Office Manager/Medical Assistant
Mazhar Khan,MD
Morgan Hill, CA
04.1999 - 06.2018
- Front and back office
- Answer phones
- Appointment scheduling
- Rooming patients
- Take vitals
- Administer immunizations
- Clean/Disinfect patient rooms
- Inventory and order supplies
- Insurance verification and obtain authorizations/referrals.
- Bank deposits
- Handled insurance audits (Medicaid and VFC)
- Supervise and train new staff.
Education
GED -
Morgan Hill Community Adult School
Morgan Hill, CA2019
Medical Assisting
Concorde Career Institute
San Jose, CA1991
Skills
- EMR Experience; Amazing Charts, Allscripts, Epic
- Office equipment, faxing,scanning, credit card processing, Windows,office word, multiple phone lines
- Dependable, honest, hardworking, able to multitask and adapt to new challenges with confidence and positive attitude Work well independently
- Experience with Insurances, verify benefits, obtain referrals and authorizations
- CPT, ICD-10 knowledge
- Document filing
- OSHA,HIPPA training and certifications
Timeline
Patient Service Representative
Silicon Valley Medical Development
05.2019 - Current
Office Manager/Medical Assistant
Mazhar Khan,MD
04.1999 - 06.2018
GED -
Morgan Hill Community Adult School
Medical Assisting
Concorde Career Institute
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