Elizabeth M W Smith
Austin,TX
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably at Walmart. Proven track record in cash handling and inventory management, enhancing operational efficiency and team morale. Recognized for exceptional communication skills and ability to train and develop employees, driving performance and loyalty in fast-paced environments.
Overview
32
32
years of professional experience
Work History
Cashier
Chickfila
Fredericksburg , VA
05.2022 - 03.2025
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Hourly Manager Back End
Walmart
Fredericksburg, VA
04.2009 - 04.2022
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with regulatory requirements and industry standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Conducted performance reviews for team members.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Enhanced team morale and retention through recognition programs and career development opportunities.
Hourly Management
Home Depot
Fredericksburg, VA
03.1993 - 05.2008
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Hayfield Secondary
Fairfax, VA06-1978
Skills
- Cash handling and point of sale operation
- Inventory management
- Customer service and sales promotion
- Employee training and team leadership
- Time management and daily reporting
- Loss prevention
- Dependability and reliability
- Written and verbal communication
Affiliations
Recently moved to Austin from Virginia and I desire part time work, part time volunteer mobileloaves&fishes. Youngest child starting new family.
Timeline
Cashier
Chickfila
05.2022 - 03.2025
Hourly Manager Back End
Walmart
04.2009 - 04.2022
Hourly Management
Home Depot
03.1993 - 05.2008
High School Diploma -
Hayfield Secondary