Elizabeth Scarborough
Orlando
Summary
Seasoned Lead Certified Medical Assistant with comprehensive experience in managing clinical and administrative tasks within fast-paced medical settings for 18yrs +. Strong technical skills, combined with the ability to lead teams, ensure high-quality patient care and seamless office operations. Proven record of fostering positive relationships with patients, family members, and healthcare providers to deliver effective communication and education.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Certified Medical Assistant (Preceptor)
AdventHealth
Winter Garden
08.2021 - Current
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Ensure the facility is stocked with necessary supplies, equipment and instruments.
- Ensure that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Cleaned and maintained medical equipment following procedures and standards.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Mentor and train new employees and students, helping them succeed with clinical competencies.
Certified Medical Assistant/Receptionist
Orlando Health/ Physician Associates
Winter Garden
07.2018 - 08.2021
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Prepared treatment rooms for patient examinations.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Responded to patient callbacks and phone-in prescription refill requests.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Scheduled appointments for patients via phone and in person.
Certified Medical Assistant (AAMA)
Loyal Source Government Services
Quantico
09.2014 - 07.2018
- Front desk duties include scheduling appointments, relaying lab results, checking for insurance, updating contact information, answering phone calls, and entering messages to providers.
- Back office: vitalizing patients, documenting chief complaints, assisting with procedures, preparing specimens for the lab, EKG, ear irrigations, and floating to specialty clinics to assist as needed (dermatology, audiology, OB/GYN, surgery, orthopedics).
- Assisting military personnel with medical requirements and paperwork, as needed, to perform their duties.
Certified Medical Assistant (CMA)
Fairfax Clinic
Fairfax
01.2012 - 07.2018
- Assist the provider with procedures, perform EKGs, perform ear irrigation, conduct PFT, clean and sterilize instruments, check patient vital signs, clean and wrap injuries, and instruct the patient with orthopedic supplies.
- I had taken over full responsibility for maintaining the autoclave and instruments.
- I fill out monthly reports, and monitor the process of disinfecting instruments to ensure proper procedures are followed.
Certified Medical Assistant
Fairbanks Clinic
Fairbanks
01.2007 - 01.2009
- Assist physician with exams, and procedures
- Check patient vitals, document chief complaints, and update medical information
- Schedule patients for exams and procedures
- Authorize medications and procedures with insurance companies
- Administer injections and vaccines as directed by physician
- Educate patients on medications, procedures, and health
- Type lab reminder letters for patients
- Train new employees
- Specialized in family medicine but also have experience with pediatrics, cardiology, and OB ultrasounds
Patient Services Representative
Fairbanks Clinic
Fairbanks
01.2006 - 01.2007
- Register new patients, update contact, and insurance information.
- Verify patient identity, and process payments.
- Open and sort the mail.
- Answer and direct phone calls.
- Take messages for physicians.
Education
Certificate - Medical Dental Reception
University Of Alaska
Fairbanks, AK01.2007
Certificate - Medical Assistant
University Of Alaska
Fairbanks, AK01.2007
Associates in Applied Science - Medical Assistant
University Of Alaska-Fairbanks
Fairbanks, AK01.2007
Skills
- Team leadership
- Patient care coordination
- Communication skills
- Attention to detail
- Problem solving
- Organizational skills
- Time management
- First aid and CPR certification
- Professionalism and ethics
- Patient-focused care
- Reliable transportation
- Maintaining confidentiality
- Staff training and development
- Medical terminology proficiency
Certification
- Certified Medical Assistant, 08/01/19, 08/01/24, American Association of Medical Assistants (AAMA)
- Basic Life Support (BLS) Certification, 06/01/21, 06/01/23
- CCMA Certification
- CPR Certification
Additional Information
Certification for Medical/Dental Reception, Certification for Medical Assistant, Able to work in fast paced environments, Multi-tasking
Timeline
Lead Certified Medical Assistant (Preceptor)
AdventHealth
08.2021 - Current
Certified Medical Assistant/Receptionist
Orlando Health/ Physician Associates
07.2018 - 08.2021
Certified Medical Assistant (AAMA)
Loyal Source Government Services
09.2014 - 07.2018
Certified Medical Assistant (CMA)
Fairfax Clinic
01.2012 - 07.2018
Certified Medical Assistant
Fairbanks Clinic
01.2007 - 01.2009
Patient Services Representative
Fairbanks Clinic
01.2006 - 01.2007
Certificate - Medical Dental Reception
University Of Alaska
Certificate - Medical Assistant
University Of Alaska
Associates in Applied Science - Medical Assistant
University Of Alaska-Fairbanks
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