Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Elizabeth Shea Lopez

Pleasant View,UT

Summary

Dynamic and compassionate Sales Specialist with a proven track record, excelling in customer rapport and tailored product recommendations. Leveraged strong interpersonal skills and adaptability to enhance client satisfaction, driving repeat business. Proficient in Microsoft Office, effectively managing sales pipelines to maximize revenue potential while fostering collaborative team environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Specialist

Lowe's Home Improvement
03.2024 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients' needs.
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
  • Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.

Barkeeper

Margarita Villa
08.2021 - 12.2023
  • Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
  • Reduced costs by vigilantly monitoring pour sizes and accurately tracking all beverage consumption throughout each shift.
  • Collaborated with management to develop successful promotional events, attracting new clientele and boosting sales.
  • Participated in regular staff meetings to discuss customer feedback and collaborate on strategies for continuous service improvement.
  • Demonstrated adaptability during high volume periods, prioritizing tasks efficiently to maintain prompt service delivery.

Education

Studying For Bachelors - Psychology

Weber State University
Ogden, UT
04-2027

Skills

  • Computer and Microsoft Office Skills
  • Interpersonal and Communication Skills
  • Empathy and Compassionate Care
  • Corporate Goals and Targets
  • Adaptability and Innovation

Accomplishments

  • Achieved over 150% of personal sales goals monthly.
  • Developed and maintained strong relationships with repeat clients, resulting in a significant increase in repeat business.
  • Provided expert guidance to clientele on selecting the right products for their needs.
  • Proactively collaborated with 3rd party contractors for a successful completion of projects.
  • Ranked #4 out of 200 specialists in the region for 2024.

Certification

  • First Aid/CPR Certified
  • Food Handler Certified

Timeline

Sales Specialist

Lowe's Home Improvement
03.2024 - Current

Barkeeper

Margarita Villa
08.2021 - 12.2023

Studying For Bachelors - Psychology

Weber State University

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Elizabeth Shea Lopez