Elizabeth V Ontiveros
Customer Service
Abilene,TX
Summary
I have have worked as a Customer Advocate, I worked. For two call centers, the first with Telepreformance I was a subject matter expert for booth mobile phones, I worked for Verizon, UHC/bilingual, TXU, I was a trainer and a supervisor for 6 yrs i did different projects.
For HCSC I was a Customers Service working with the members, Then I was switch to medical and dental providers i did benefit and when over the members claims. I worked from home to 11 yr 8 months. That's when I retired. If I get remote I will get a lap top.
Overview
12
12
years of professional experience
Work History
Customer Service Remote
HCSC
04.2014 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Bachelor in Criminal Justice
Phoenix AZ
Phoenix, AZ04-2016
High School Diploma -
Winter's High School
Winters, TX05-1977
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Timeline
Customer Service Remote
HCSC
04.2014 - 12.2025
Bachelor of Science - Bachelor in Criminal Justice
Phoenix AZ
High School Diploma -
Winter's High School