Elize Belance

• Customer Care Representative for Stellantis vehicles.
• Provided backup support during peak periods or staff shortages to ensure seamless service delivery to clients at all times.
• Established strong rapport with customers, fostering long-term relationships and repeat business.
• Resolved customer service issues using company processes and policies and provided updates to customers.
• Demonstrated excellent multitasking abilities by managing multiple concurrent tasks while ensuring timely completion.
• Customer Advocates
• Use technology forums such as Microsoft,Excel ,and Outlook

• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Enforced company policies and regulations with employees.
• Multitasking with making smoothies and serving customers.

• Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Assisted call-in customers with questions and orders.
• Develop product knowledge concerning all call campaigns
• Handled high volume calls.
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
• Performed cold-calling and follow-ups with leads to secure new revenue.

As a sales associate my job was to greet guest upon their arrival and to assist on tough decision making.Part of the job was to learn about a lot of product knowledge and being attentive to not only more then 7 guest at a time but also to inventory levels.

• My job responsibility as a shift leader is to ensure the guest are getting their smoothies and food in a quick and efficient matter
• Also to put in truck orders and handle all of back of house including preparation for the fruits and veggies for that day.

• My job responsibilities as a greeter was to greet and assist guest to answer all their questions.
• Also to make sure everyone was abiding by CDC guidelines
• As a front desk associate my responsibilities was to assist guest with their bowling experience and to make sales.
• Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
• Acted as first point of contact for visiting clients and customers.
• Took information about guests' party size, led to seating and offered menus.
• Informed servers of newly seated parties for speedy service.