Kyle Smallwood
Sales Rep
Umpqua,OR
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Customer Service & Customer Sales Representative
Next Generation Paint & Supply
Roseburg, OR
08.2014 - 08.2020
- Communicated with management when customer issues escalated and worked to find resolutions.
- Described product highlights and benefits to help guide purchasing decisions.
- Resolved concerns with products or services to help with retention and drive sales.
- Answered multiple calls each day in a busy fast-paced environment.
- Achieved and maintained departmental performance standards.
- Upsold or cross-sold products and services when appropriate to fulfill customer needs or provide additional benefits.
Gas Pump Attendant
Sinclair Oil Corporation
Roseburg, Oregon
04.2020 - 06.2020
- Maintained clean and orderly work station.
- Built trustful relationships with customers to encourage return visits.
- Cleaned up gas and other spills in accordance with spill procedures.
- Facilitated sales of services and goods.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained inventory of all saleable items.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Painters Assistant
City Center Cars & Trucks
Roseburg, Oregon
07.2018 - 07.2018
- Demonstrated knowledge of workplace safety principles and practices.
- Cleaned job site after project completion, removing tape and tarps and inspecting for drips or inconsistencies in paint application.
- Masked, covered or otherwise protected non-paintable surfaces.
- Prepared rooms prior to painting by laying tarps, taping edges, mixing paint and building scaffolding.
- Primed surfaces evenly prior to painting allowing paint to be applied evenly.
- Followed painter's directions for product application and site cleanup.
- Cleaned brushes, rollers, and overall painting equipment prior to use.
- Placed ladders and scaffolds in correct locations and moved equipment as work progressed to completion.
- Smoothed and cleaned surfaces and removed wallpaper prior to painting allowing even coating of paint.
Child Caretaker
My Sister Candi Sherman
Green, Oregon
06.2016 - 09.2019
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Distributed food, napkins and beverages in preparation for snack time.
- Introduced children to educational games and activities to boost learning.
Education
7 Certifications For Closing High Ticket Sales - High Ticket Sales
Mike Barrons Closer Academy
San Diego, CA07.2022
High School Diploma -
Roseburg High School
Roseburg, OR06.2018
Skills
- Merchandising Selection
- Effective Customer Communication
- Inbound Customer Calls
- Providing Feedback
- Financial Transactions
- Speaking Clearly
- Business Growth and Retention
- Client Rapport-Building
- Daily Workflows
- Technical Support and Assistance
- Strategic Recommendations
Fpv Drone Freestyle
I specialize in drone piloting skills, and the overall skills necessary to learn how to operate a drone, as well as keep up with current drone technology. I Have been flying drones my whole life.
Timeline
Gas Pump Attendant
Sinclair Oil Corporation
04.2020 - 06.2020
Painters Assistant
City Center Cars & Trucks
07.2018 - 07.2018
Child Caretaker
My Sister Candi Sherman
06.2016 - 09.2019
Customer Service & Customer Sales Representative
Next Generation Paint & Supply
08.2014 - 08.2020
7 Certifications For Closing High Ticket Sales - High Ticket Sales
Mike Barrons Closer Academy
High School Diploma -
Roseburg High School
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