Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elke Holzer Hennecke

Wilmington,USA

Summary

Obtain a fulfilling position in which my organizational abilities and people skills can be fully utilized.

Knowledgeable Case Manager experienced in coordinating care for formerly incarcerated individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Completed and received the following certifications: North Carolina Certified Peer Support Specialist (NCCPSS), and Certified Alcohol and Drug Counselor (CADC).

Overview

26
26
years of professional experience

Work History

PEER SUPPORT CASE MANAGER

01.2022 - Current
  • Work with justice involved persons to help them find housing, enroll in substance use treatment, connect with local resources such as DHHS for food and nutrition benefits, engage in educational opportunities, refer to local enrichment programs and establish life skills
  • Enable individuals to gain a foothold in today’s society with various forms of support to eventually support themselves

RESIDENTIAL COUNSELOR

PORT HEALTH, KELLY HOUSE and STEPPING STONE MANOR
06.2015 - 12.2021
  • Perform various duties in a supportive roll to help clients achieve their goals
  • Process data, provide care and referrals, evaluate and assess clients
  • Most recently I have been able to help maintain a high standard of service at Stepping Stone Manor

Administrative assistant

south nassau internal medicine associates
05.2012 - 08.2014
  • Performed various secretarial/administrative duties associated with patients’ durable medical equipment, various documentation, completing patient forms, referrals, prior authorizations

supervisor medical records

south nassau internal medicine associates
04.2009 - 05.2012
  • Effectively communicated updates, new procedures to colleagues, responsible for providing training and orientation to employees
  • Performed various duties to help maintain patients’ medical records, distributed mail and test results, adjusted patient/physician schedules

medical assistant

south nassau internal medicine associates
05.2008 - 04.2009
  • Performed phlebotomy duties, recorded vitals, maintained and prepared examination rooms, ordered supplies

department supervisor/kitchen designer

home depot
11.1998 - 05.2008
  • Designed kitchens according to customers’ style and taste, maintained inventories, followed up with customers, provided excellent customer service
  • Supervised employees, created and administered department associate reviews, trained and prepared associates for promotions

Education

High school -

island trees high school
levittown, ny

Skills

  • Medical office procedures
  • Residential office procedures
  • Therapeutic environment maintenance
  • Client welfare assistance
  • Informal counseling
  • Behavioral techniques
  • Supportive encouragement
  • Socialization skills
  • Participation in NA/AA meetings

Timeline

PEER SUPPORT CASE MANAGER

01.2022 - Current

RESIDENTIAL COUNSELOR

PORT HEALTH, KELLY HOUSE and STEPPING STONE MANOR
06.2015 - 12.2021

Administrative assistant

south nassau internal medicine associates
05.2012 - 08.2014

supervisor medical records

south nassau internal medicine associates
04.2009 - 05.2012

medical assistant

south nassau internal medicine associates
05.2008 - 04.2009

department supervisor/kitchen designer

home depot
11.1998 - 05.2008

High school -

island trees high school

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Elke Holzer Hennecke